Solved

web certificate - 403 forbidden error

Posted on 2006-11-14
15
2,824 Views
Last Modified: 2008-02-26
I installed a ssl certificate on a citrix metaframe xp windows 2003 server.  When I go to the web site, I enter my domain login information and then get "ERROR: The Citrix MetaFrame servers cannot process your request at this time. The Citrix MetaFrame servers sent HTTP headers indicating that an error occurred. 403 Forbidden"  IIS 6 says ssl is on port 443 and the firewall allows 443.  What's the problem.  Thanks!
0
Comment
Question by:mollyking
  • 7
  • 6
15 Comments
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 17938875
Do you mean Web Interface is installed on the Metaframe XP server as well?  It sounds like a permissions issue though.  
0
 

Author Comment

by:mollyking
ID: 17939015
The web interface is installed on the metaframe xp server.  Domain users have read\execute on c:\inetpub\wwwroot.  I tried giving them modify.  That didn't help.
0
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 17939395
Can you access this site internally?  Are you able to access Citrix with an administrator account?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:mollyking
ID: 17939449
I get the same error when trying to get to the site from the server.  I found some things about the ssl relay.  I've set that to port 442.  According to what I found, when using the Citrix Relay, in IIS the ssl port should be set to 444.  But when I do that, I can't get ot the web site at all.  BTW - I have opened ports 442, 443, 444 on the firewall.  And thanks for all your help.
0
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 17939613
Are you forcing SSL on the site?
0
 

Author Comment

by:mollyking
ID: 17939757
yes
0
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 17939911
What is your default document for the site set as (default.asp, default.aspx)?  Is this WI 3 or WI4?
0
 

Author Comment

by:mollyking
ID: 17940689
https://<server name>/Citrix/MetaFrameXP/default/login.asp?ClientDetection=On  is where the Citrix site is taking me.  What is WI 3 and/or WI 4?
0
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 17940767
Web Interface 3 or Web Interface 4.  When you open the IIS Manager and select properties of default web site, what are your settings on the default page, and what are your settings when you select the documents tab?

Chris
0
 

Author Comment

by:mollyking
ID: 17941139
I believe WI 3 is for Persentation Server 3 and WI 4 comes with Presentation Server 4.  I'm running Metaframe XP Feature Release 2.  The default document in the default web site is default.htm.  There are no other web sites on this citrix server.  Thanks for everything!!
0
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 17941255
You can still install WI3 or 4, even if you have XP, PS3, or PS4 (it just wouldn't be recommended to use Web Interface 2 with Presentation Server 4, as you would lose out on functionality -- it'll work fine the other way, with Web Interface 4 running for Metaframe XP).  I was just wondering which version you have, because each of the versions has a different default starting page file (NFuse 2.1 has default.asp, WI3 has default.aspx).   If default.htm is listed as the default, that may be your problem.  

This might be the answer:  http://support.citrix.com/article/CTX198365&parentCategoryID=299   <--  Error: You do not have permission to view this page. (or) You are not authorized to view this page. HTTP error 403 &#65533; Forbidden

Hope this helps,
Chris
0
 

Author Comment

by:mollyking
ID: 17942265
I set the default doc to default.asp and that didn't make any difference.  Interesting side note - I stopped the ssl relay and stopped requiring secure channel in IIS.  Now when I go to the web site, I can log in but when I try to open either of the two published apps, it just downloads an ICA file.  I'm sure there is something very basic I missed.  I thanks for your help.
0
 
LVL 10

Accepted Solution

by:
chrisnewman01 earned 500 total points
ID: 17946717
Is the Citrix client installed on that server (or the client you're trying to access the Web Interface site from?)  The ICA message or popup is usually the first sign that it isn't installed (or isn't installed properly).

Try this, if the Citrix client IS installed and you are still having a problem.  http://support.citrix.com/article/entry.jspa?entryID=6276)
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Excel 2010 Addin Issue 2 52
Citrix Published Application Crashes and Minimize 21 62
SQL 2014 Management Studio, Citrix XenApp 2 72
xenapp 78 shadowing options 4 50
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
#CITRIX #XENDESKTOP #POC #Citrix Studio
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now