What protocols do I need to allow through my ISA firewall to allow users to install network printers?

Posted on 2006-11-14
Last Modified: 2013-11-16
I am hoping someone can assist me.  I have looked seemingly everywhere for this answer to no avail.  What protocol(s) do I need to allow through my ISA firewall to allow users to install network printers?  I have the following protocols allowed:

 Protocol = Port Range = Protocol Type

FTP = 21  = TCP
HTTP = 80  = TCP
HTTPS = 443  = TCP
IMAP4 = 143  = TCP
IMAPS = 993  = TCP
MMS = 1755  = TCP / UDP
PNM = 7070  = TCP
POP3 = 110  = TCP
RAW = 9100  = TCP
RTSP = 554  = TCP
SMTP = 25  = TCP

Am I missing a protocol that would deny a user to install a network printer(i.e. JetDirect card) through the ISA firewall?  If so, what protocol should be added to allow this?  Thanks.

Question by:dgriffit55
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 51

Expert Comment

by:Keith Alabaster
ID: 17940566
none of those apply to network devices such as printers; this would be covered under RPC calls. Can you clarify why you would need ISA involved in this at all, are the users on the Internet or external to you somewhere?
LVL 51

Expert Comment

by:Keith Alabaster
ID: 17940598
Actually, the one exception would be if you are using the HP Jetadmin which can operate over port 9100 (TCP). Is this traffic outbound from the internal network or coming in from the Internet?

Author Comment

ID: 17949212
I have an ISA firewall which seperates my wireless from my LAN.  I do this to keep rogue laptops from just jumping onto my network with proper authentication.  I know it is a protocol issue, because when I test the pass through policy it works just fine.  So, something in my limited access policy is blocking the protocol/port needed.  I am looking for the protocol/port required to allow authenticated wirless users to install HP networked printers to their laptops.  I hope this makes sense, if not please let me know.  Thanks.

Threat Trends for MSPs to Watch

See the findings.
Despite its humble beginnings, phishing has come a long way since those first crudely constructed emails. Today, phishing sites can appear and disappear in the length of a coffee break, and it takes more than a little know-how to keep your clients secure.


Author Comment

ID: 17949225
correction:  I do this to keep rogue laptops from jumping onto my network without proper authentication.

Author Comment

ID: 18054809
Nevermind, our ISA guru figured it out.  He had to make publish something to allow the VPN client ablity to install printers.  It never was a blocked port issue.  Thanks for all the help though.

LVL 51

Expert Comment

by:Keith Alabaster
ID: 18055835
hehehe, you didn't mention a VPN :) but well done anyway.


Accepted Solution

Computer101 earned 0 total points
ID: 18256688
PAQed with points refunded (250)

EE Admin

Featured Post

Major Incident Management Communications

Major incidents and IT service outages cost companies millions. Often the solution to minimizing damage is automated communication. Find out more in our Major Incident Management Communications infographic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To setup a SonicWALL for policy based routing to be used with the Websense Content Gateway there are several steps that need to be completed. Below is a rough guide for accomplishing this. One thing of note is this guide is intended to assist in the…
The DROP (Spamhaus Don't Route Or Peer List) is a small list of IP address ranges that have been stolen or hijacked from their rightful owners. The DROP list is not a DNS based list.  It is designed to be downloaded as a file, with primary intention…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question