Solved

Video Display Graphic Problem

Posted on 2006-11-14
10
240 Views
Last Modified: 2012-06-27
I have a Toshiba Satelite 4090XDVD Laptop
I just reformatted and installed Windows XP
when i try to play dvds or watch downloaded videos clips. the screen freezes and the colors are all messed up. most of the time it only shows videos in black & white.
It shows everything working properly in the Hardware Device Manger.
but i did notice in my Display Settings the color quality only goes up to Medium (16 Bit)
When I try to change it to Highest (32 bit) the screen resolution gets smaller not filling up the whole laptop screen space. But at both screen settings, playing videos still mess up.

Here are the specs
http://www.yousendit.com/transfer.php?action=download&ufid=4416F1B51031F2F3
0
Comment
Question by:dre22era
  • 5
  • 4
10 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 17941384
You need to install the video chipset drivers for your particular laptop.  There should be a CD that came with the laptop that has these drivers on it.  The drivers in WinXP are generic and not accelerated, which is why you are seeing what you do.
0
 

Author Comment

by:dre22era
ID: 17941484
i bought this computer used a few months ago
laptop came with no original cds
is there any place i can download the drivers?
0
 
LVL 69

Expert Comment

by:Callandor
ID: 17941722
0
Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 

Author Comment

by:dre22era
ID: 17941896
installed it
didn't work:(
0
 
LVL 3

Expert Comment

by:ThomasBallardIT
ID: 17942099
go to toshibas website and download the drivers you need.
0
 

Author Comment

by:dre22era
ID: 17942129
0
 
LVL 69

Expert Comment

by:Callandor
ID: 17942287
That is the page for your laptop, but I don't see any display drivers for recent OS'es.  Perhaps you need to contact Toshiba about getting a CD?
0
 

Author Comment

by:dre22era
ID: 17942299
hmmmm
do you think any generic drivers will work?
0
 
LVL 69

Accepted Solution

by:
Callandor earned 450 total points
ID: 17943022
No, it has to be the one for that motherboard, or it is unlikely to work.
0
 

Author Comment

by:dre22era
ID: 17943096
ok:(
i know it will probably take forever to get the disk from toshiba
i guess i have no choice but to reinstall
windows 98 on it.
thanks...
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Two to three times a week, some version of the question below is posted: "I have a laptop that (was given to me / I bought on ebay / I forgot the password for).  I can't (start it / upgrade the BIOS / change BIOS settings) because it's asking for…
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Attackers love to prey on accounts that have privileges. Reducing privileged accounts and protecting privileged accounts therefore is paramount. Users, groups, and service accounts need to be protected to help protect the entire Active Directory …

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question