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Video Display Graphic Problem

dre22era
dre22era asked
on
Medium Priority
269 Views
Last Modified: 2012-06-27
I have a Toshiba Satelite 4090XDVD Laptop
I just reformatted and installed Windows XP
when i try to play dvds or watch downloaded videos clips. the screen freezes and the colors are all messed up. most of the time it only shows videos in black & white.
It shows everything working properly in the Hardware Device Manger.
but i did notice in my Display Settings the color quality only goes up to Medium (16 Bit)
When I try to change it to Highest (32 bit) the screen resolution gets smaller not filling up the whole laptop screen space. But at both screen settings, playing videos still mess up.

Here are the specs
http://www.yousendit.com/transfer.php?action=download&ufid=4416F1B51031F2F3
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Top Expert 2012

Commented:
You need to install the video chipset drivers for your particular laptop.  There should be a CD that came with the laptop that has these drivers on it.  The drivers in WinXP are generic and not accelerated, which is why you are seeing what you do.

Author

Commented:
i bought this computer used a few months ago
laptop came with no original cds
is there any place i can download the drivers?
CERTIFIED EXPERT
Top Expert 2012

Commented:

Author

Commented:
installed it
didn't work:(
go to toshibas website and download the drivers you need.
CERTIFIED EXPERT
Top Expert 2012

Commented:
That is the page for your laptop, but I don't see any display drivers for recent OS'es.  Perhaps you need to contact Toshiba about getting a CD?

Author

Commented:
hmmmm
do you think any generic drivers will work?
CERTIFIED EXPERT
Top Expert 2012
Commented:
No, it has to be the one for that motherboard, or it is unlikely to work.

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Author

Commented:
ok:(
i know it will probably take forever to get the disk from toshiba
i guess i have no choice but to reinstall
windows 98 on it.
thanks...
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