asked on

Unable to send/receive messages to/from hotmail

Hello everyone,

We are not able to send or receive messages to/from hotmail accounts. I know hotmail is working fine, but why am I having this issue when we send messages from our network? We can send messages to yahoo, gmail, etc accounts, but not hotmail.

Any ideas on how to troubleshoot/fix this issue?

Thank you,

Aguillon1949

trenes

Hi Aguillon1949,

Have you enable Monitoring and tracking? if not enable it if yes look if the message got to the smtp server of Hotmail.
You might have an RBL blocklist active on your smtp server, disable it for a sec and see if the message go through.
Or you could be in some sort of blacklist and then try to get off of it.

Cheers!
regards,

Trenes

Aguillon1949

ASKER

Let me try that,

Aguillon1949

Aguillon1949

ASKER

Ok,
The last line from the Message Tracking reads as follows"
"Message transferred to Bay0-mc5-f19.bay0.hotmail.com through SMTP"

Aguillon1949

ASKER CERTIFIED SOLUTION

lollygagr

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jpgoodman

I have the same problem but it is not PC specific and I am not using exchange I am just using the webmail.Not using any specific mail servers to be blocked. It seems to me that the problem is with the hot mail server

I am able to log into the account. The account was transfered from my old ISP when MS bout them
lsausa.com

Any help? sorry to piggy back on this but you seem knowledgeable