Solved

blackberry - configure pim issues

Posted on 2006-11-14
4
201 Views
Last Modified: 2008-01-09
I am unable to configure pim. When I do the following: run BlackBerry Desktop Manager, click on Intellisync, Configure PIM, Choose, MS Outlook....the Folder Name text box is grayed out and the browse button does not work. If I click "OK" anyway, I get the following error message: "The file or database name associated with MS Outlook is missing, invalid, or points to a file of zero length."

I was instructed to NOT create a new profile (as other solutions have suggested) and was wondering if there is another way to do this? I set it to use the exact same profile that I use in Outlook (exchange server) and it doesn't see it within Blackberry Desktop Redirector or Desktop Manager.
0
Comment
Question by:robanddeanna
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 4

Expert Comment

by:PaulRKrueger
ID: 17959502
Hmmm... for your sake I'd create ANOTHER profile to see if you COULD point the BlackBerry there. If it works talk to whoever told you not to do it and explain to them that creating the new profile is the solution. Another possiblitiy is that you need to uninstall / reinstall the the BlackBerry application and make sure the Exchange option is selected.
0
 

Author Comment

by:robanddeanna
ID: 17992026
Thank you. I've already tried the latter & it doesn't work.
0
 
LVL 4

Accepted Solution

by:
PaulRKrueger earned 500 total points
ID: 17992576
Did you try the former?
0
 

Author Comment

by:robanddeanna
ID: 17997520
No. However, I did install the latest version blackberry desktop manager (version 4.2.10) and that worked. Thank you.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Originally published Entrepreneur.com Booming numbers of freelancing professionals are changing the face of work. In the United States alone last year, the number of workers freelancing grew from 700,000 to 54 million, according to a Freelancers’…
EE introduced a new rating method known as Level, which displays in your avatar as LVL. The new Level is a numeric ranking that is based on your Points. This article discusses the rationale behind the new method and provides the mathematical formula…
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Where to go on the main page to find the job listings. How to apply to a job that you are interested in from the list that is featured on our Careers page.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question