I am unable to configure pim. When I do the following: run BlackBerry Desktop Manager, click on Intellisync, Configure PIM, Choose, MS Outlook....the Folder Name text box is grayed out and the browse button does not work. If I click "OK" anyway, I get the following error message: "The file or database name associated with MS Outlook is missing, invalid, or points to a file of zero length."
I was instructed to NOT create a new profile (as other solutions have suggested) and was wondering if there is another way to do this? I set it to use the exact same profile that I use in Outlook (exchange server) and it doesn't see it within Blackberry Desktop Redirector or Desktop Manager.