We recently had a customer?s server fail; and we have rebuilt the server on new a hard disk. The server name and the domain name are now different to the old server.
Now we cannot restore files from the backup tape to the new server, we have successfully catalogued the tape and we can browse the media, however when we run a restore, the logon credentials fail.
We have used the same server username / password that was on the old server, but the domain is different and the logon fails. I am not aware if the original backup used different credentials other than the default logon, as we did not originally install the software and create the backup routine (a different support company installed the server)
Any help would be appreciated. Thank you