Veritas 10 - Restoring files from a different server tape backup to a new server and domain

We recently had a customer?s server fail; and we have rebuilt the server on new a hard disk. The server name and the domain name are now different to the old server.

Now we cannot restore files from the backup tape to the new server, we have successfully catalogued the tape and we can browse the media, however when we run a restore, the logon credentials fail.

We have used the same server username / password that was on the old server, but the domain is different and the logon fails. I am not aware if the original backup used different credentials other than the default logon, as we did not originally install the software and create the backup routine (a different support company installed the server)

Any help would be appreciated. Thank you
shbs1Asked:
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andyalderConnect With a Mentor Commented:
http://support.veritas.com/docs/239613 ought to help plus the two related docs at the bottom of that page.
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andyalderCommented:
Have you tried changing the resource credentials under the restore job properties? You can create a new logon account there that has permissions on the new server.
Also as the domain is different you have to use the file redirection option also under the job properties.
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shbs1Author Commented:
Thanks, that works fine with files, but I cannot seem to restore my exchange 2003 mailboxes that way, it errors with access denied, to the mailboxes.
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shbs1Author Commented:
Thanks its ok now, I could not restore the exchange store, but instead I restored individual mail boxes one at a time.
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