?
Solved

why will keyboard input not detected on cold boot?

Posted on 2006-11-15
13
Medium Priority
?
216 Views
Last Modified: 2010-04-25
Everytime i boot a a xp machine newly purchased, even though the caps lock, scroll lock, num lock keys work, any key i press to send an input to the base unit will not register. I have reboot the pc and then any key strokes are accepted.

0
Comment
Question by:exdos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 4
13 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 17946621
It could be a defective keyboard or a defective motherboard.  Try another keyboard to see if that makes a difference.
0
 
LVL 14

Expert Comment

by:FriarTuk
ID: 17954492
is it a usb or ps/2 keybd?  is it using any kind of dongle converter?
0
 

Author Comment

by:exdos
ID: 17963706
it is a ps/2 keyboard and is plugged directly into the ps2 port
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 69

Expert Comment

by:Callandor
ID: 17969637
So does a different keyboard give you the same results?
0
 

Author Comment

by:exdos
ID: 17976109
yes i have tried another keybaord both usb and ps2, same result!
0
 
LVL 69

Expert Comment

by:Callandor
ID: 17977117
Can you boot into the BIOS and does it respond normally if you can?  If not, I think your motherboard is defective.
0
 

Author Comment

by:exdos
ID: 17986587
i will try that and feedback
0
 
LVL 14

Accepted Solution

by:
FriarTuk earned 1500 total points
ID: 18043827
since it is newly purchased, consider taking it back & swapping it out.
0
 

Author Comment

by:exdos
ID: 18108052
turned to be a batch of faulty motherbaords
0
 
LVL 69

Expert Comment

by:Callandor
ID: 18108572
exdos,

Didn't suggest that your motherboard might be defective from the start, and that if the keyboard was not the cause, the motherboard was?
0
 
LVL 14

Expert Comment

by:FriarTuk
ID: 18113851
Maybe the user didn't replace the mobo or the keybd, but returned the whole system & swapped it out.  Anyway I don't object if you wish to ask the mods to split 50/50.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 18119573
I appreciate that, FriarTuk - no need to split; your comment is good enough.
0
 
LVL 14

Expert Comment

by:FriarTuk
ID: 18120665
ok, thx.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
pc, laptop  monitor connection configurations
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses
Course of the Month11 days, 9 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question