Solved

Access Denied to Information Store

Posted on 2006-11-15
5
292 Views
Last Modified: 2010-03-06
We are using Backup Exec 9-1 and every night during the backup a certain mailbox is getting the following error... Backup - \\Server\Microsoft Exchange Mailboxes Access denied to file User Name [inbox]Top of Information StoreInboxWarning: could not send message for past 4 hours.  We have moved all email into a .pst for a couple of days then imported them back in and the backup is still getting the error I have looked in the outbox and there is no email there waiting I have checked the sync issue folder and nothing there either.  Any thoughts on this??
0
Comment
Question by:brendan0
5 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 17946975
That is what happens when you do a brick level backup.
You need to remove the message with that subject line that is in the Inbox. There is no other way to get rid of the message if you continue to backup mailboxes individually.

If you are on Exchange 2003 then do an information store backup and you will not get those kinds of error messages.

Simon.
0
 

Author Comment

by:brendan0
ID: 17947199
There is not a message with that subject in the inbox.  I have searched the inbox and all the subfolders it is not there.  
0
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 17974524
"Brick level backup."? :) As opposed to a "wall level"? Just never heard that term before.

Exmerge that mailbox. Delete it afterwards. Backup and see if it goes. Exmerge it backin and try again.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now