Solved

Access Denied to Information Store

Posted on 2006-11-15
5
321 Views
Last Modified: 2010-03-06
We are using Backup Exec 9-1 and every night during the backup a certain mailbox is getting the following error... Backup - \\Server\Microsoft Exchange Mailboxes Access denied to file User Name [inbox]Top of Information StoreInboxWarning: could not send message for past 4 hours.  We have moved all email into a .pst for a couple of days then imported them back in and the backup is still getting the error I have looked in the outbox and there is no email there waiting I have checked the sync issue folder and nothing there either.  Any thoughts on this??
0
Comment
Question by:brendan0
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 17946975
That is what happens when you do a brick level backup.
You need to remove the message with that subject line that is in the Inbox. There is no other way to get rid of the message if you continue to backup mailboxes individually.

If you are on Exchange 2003 then do an information store backup and you will not get those kinds of error messages.

Simon.
0
 

Author Comment

by:brendan0
ID: 17947199
There is not a message with that subject in the inbox.  I have searched the inbox and all the subfolders it is not there.  
0
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 17974524
"Brick level backup."? :) As opposed to a "wall level"? Just never heard that term before.

Exmerge that mailbox. Delete it afterwards. Backup and see if it goes. Exmerge it backin and try again.
0

Featured Post

Enroll in July's Course of the Month

July's Course of the Month is now available! Enroll to learn HTML5 and prepare for certification. It's free for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question