Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Access Denied to Information Store

Posted on 2006-11-15
5
Medium Priority
?
327 Views
Last Modified: 2010-03-06
We are using Backup Exec 9-1 and every night during the backup a certain mailbox is getting the following error... Backup - \\Server\Microsoft Exchange Mailboxes Access denied to file User Name [inbox]Top of Information StoreInboxWarning: could not send message for past 4 hours.  We have moved all email into a .pst for a couple of days then imported them back in and the backup is still getting the error I have looked in the outbox and there is no email there waiting I have checked the sync issue folder and nothing there either.  Any thoughts on this??
0
Comment
Question by:brendan0
5 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 2000 total points
ID: 17946975
That is what happens when you do a brick level backup.
You need to remove the message with that subject line that is in the Inbox. There is no other way to get rid of the message if you continue to backup mailboxes individually.

If you are on Exchange 2003 then do an information store backup and you will not get those kinds of error messages.

Simon.
0
 

Author Comment

by:brendan0
ID: 17947199
There is not a message with that subject in the inbox.  I have searched the inbox and all the subfolders it is not there.  
0
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 17974524
"Brick level backup."? :) As opposed to a "wall level"? Just never heard that term before.

Exmerge that mailbox. Delete it afterwards. Backup and see if it goes. Exmerge it backin and try again.
0

Featured Post

Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question