ttist25
asked on
No Volume info on SATA drive
Hello there.
I have a 2.5" SATA drive which I pulled from a Sony VAIO PCG-6J2L laptop. I have installed the drive in my XP Pro desktop to attempt data retrieval.
I see the drive in BIOS and under Computer Management in Windows, but I can't see it under My Computer. Computer Management - Storage snapin shows the following information:
Disk1
Basic
93.16 GB
Online
and the following partition information:
6.01 GB NTFS, Healthy (EISA Configuration)
87.15 GB NTFS, Healthy (Active)
I don't understand why I can't see the drive under My Computer.
Here's some background information in reference to the initial problems:
The laptop had Norton GoBack installed on it. For unknown reasons, it will boot to the desktop (I can see icons, desktop background, etc) and then GoBack will spit up an error message to the effect of "C has become unstable" and then it reboots the laptop.
I tried restoring using GoBack to no avail. I tried removing GoBack using an ISO I downloaded from Symantec for this purpose - also to no avail. I can access safe mode via F8, but when I get to mup.sys, it freezes and reboots.
I tried booting with my BartPE disk (UBCD4win), but it doesn't list the drive.
I would just like to snag a few files off this drive and then slick it. The kid that brought it to me has 6 papers in a writing portfolio he needs for a semester long project for school next week and I'd really like to help him out.
I'm not that familiar with SATA drives so please don't be afraid to mention the obvious, as I may be missing it.
TIA!
I have a 2.5" SATA drive which I pulled from a Sony VAIO PCG-6J2L laptop. I have installed the drive in my XP Pro desktop to attempt data retrieval.
I see the drive in BIOS and under Computer Management in Windows, but I can't see it under My Computer. Computer Management - Storage snapin shows the following information:
Disk1
Basic
93.16 GB
Online
and the following partition information:
6.01 GB NTFS, Healthy (EISA Configuration)
87.15 GB NTFS, Healthy (Active)
I don't understand why I can't see the drive under My Computer.
Here's some background information in reference to the initial problems:
The laptop had Norton GoBack installed on it. For unknown reasons, it will boot to the desktop (I can see icons, desktop background, etc) and then GoBack will spit up an error message to the effect of "C has become unstable" and then it reboots the laptop.
I tried restoring using GoBack to no avail. I tried removing GoBack using an ISO I downloaded from Symantec for this purpose - also to no avail. I can access safe mode via F8, but when I get to mup.sys, it freezes and reboots.
I tried booting with my BartPE disk (UBCD4win), but it doesn't list the drive.
I would just like to snag a few files off this drive and then slick it. The kid that brought it to me has 6 papers in a writing portfolio he needs for a semester long project for school next week and I'd really like to help him out.
I'm not that familiar with SATA drives so please don't be afraid to mention the obvious, as I may be missing it.
TIA!
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You're welcome. Ontrack's Easy Recovery is also an excellent tool. Glad you recovered the data :-)
ASKER
I did try disabling GoBack via spacebar at startup - but no luck. That being said, I had an Ontrack Recovery disk I purchased a few years back which I installed and was able to recover data from. Yeah!
Thanks again for all of your help!