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My Documents not Redirecting

Posted on 2006-11-15
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Last Modified: 2010-04-18
Hello,

I have a company wide group policy to redirect my documents to a server share. It works fine. However, one user called me and let me know that her my documents folder is empty. I went to the properties of her my documents folder, and discovered it was pointing back to the local C drive and not the network share. She has local administrative permissions to the machine, and I was unable to force it to point back to the server (there are no buttons to move it, and the path text box will not let me type). I did a GPUPDATE, rebooted etc. to no avail. I am unable to get her My Documents to point back where it needs to go. She was working just fine until two days ago.

Any ideas?

Mike Sims
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Question by:mikesims10670
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Expert Comment

by:Jay_Jay70
ID: 17951517
DNS only looking internal? if you run a GPRESULT can you see the policy, can you UNC to the destination share?
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Author Comment

by:mikesims10670
ID: 17952127
I can UNC to the destination share no problem. In fact, I created a shortcut to it for her to use. DNS is working fine, and I havent used GPRESULT ... I'll check it and let you know.
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by:mikesims10670
ID: 17963260
Here are the GPRESULTS ... results ... They look normal to me.

Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001

Created On 11/16/2006 at 11:20:18 PM



RSOP results for BMWD\STaylor on BMWD-024987 : Logging Mode
------------------------------------------------------------

OS Type:                     Microsoft Windows XP Professional
OS Configuration:            Member Workstation
OS Version:                  5.1.2600
Domain Name:                 BMWD
Domain Type:                 Windows 2000
Site Name:                   Default-First-Site
Roaming Profile:            
Local Profile:               C:\Documents and Settings\STaylor
Connected over a slow link?: No


COMPUTER SETTINGS
------------------
    CN=BMWD-024987,OU=BMWD Computers,DC=bmwd,DC=local
    Last time Group Policy was applied: 11/16/2006 at 11:12:56 PM
    Group Policy was applied from:      bmwdserver.bmwd.local
    Group Policy slow link threshold:   500 kbps

    Applied Group Policy Objects
    -----------------------------
        Office 2003 Pro Machine
        General PC Settings
        Firewall Settings
        Default Domain Policy

    The following GPOs were not applied because they were filtered out
    -------------------------------------------------------------------
        Local Group Policy
            Filtering:  Not Applied (Empty)

    The computer is a part of the following security groups:
    --------------------------------------------------------
        BUILTIN\Administrators
        Everyone
        Debugger Users
        BUILTIN\Users
        NT AUTHORITY\NETWORK
        NT AUTHORITY\Authenticated Users
        BMWD-024987$
        Office2003Pro
        All Computers
        Domain Computers
       

USER SETTINGS
--------------
    CN=STaylor,OU=BMWDUsers,DC=bmwd,DC=local
    Last time Group Policy was applied: 11/16/2006 at 11:03:45 PM
    Group Policy was applied from:      bmwdserver.bmwd.local
    Group Policy slow link threshold:   500 kbps

    Applied Group Policy Objects
    -----------------------------
        My Document Redirection
        Logon Script
        Default Domain Policy

    The following GPOs were not applied because they were filtered out
    -------------------------------------------------------------------
        Local Group Policy
            Filtering:  Not Applied (Empty)

    The user is a part of the following security groups:
    ----------------------------------------------------
        Domain Users
        Everyone
        BUILTIN\Administrators
        BUILTIN\Users
        NT AUTHORITY\INTERACTIVE
        NT AUTHORITY\Authenticated Users
        LOCAL
        Engineering
        Customer Service
        FaxWare Valid Users BMWD_SRV
        DocStar Members
       
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Expert Comment

by:Jay_Jay70
ID: 17975933
i agree your policies look fine
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Author Comment

by:mikesims10670
ID: 17975993
So no ideas on what the issue could be?
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Expert Comment

by:Jay_Jay70
ID: 17976004
maybe remove the user from the policy hosting the OU and then put them back in after a policy refresh - dodgy as it sounds it wouldnt be the first time i have seen it fix an issue
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Author Comment

by:mikesims10670
ID: 17976337
Tried that ... didn't work, so I rebooted, logged in as administrator, renamed the users local profile folder, then logged out, then back in as the user so that the local profile was re-created. That fixed it, but I don't know why ... and it certainly wasn't the desired solution as now I'm going to be pestered for days until every single little detail of her old profile is set back the way it was.
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Jay_Jay70 earned 250 total points
ID: 17976505
try the User State Migration Tool from MS, or the profile copy util - should cut down your work
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