mikesims10670
asked on
My Documents not Redirecting
Hello,
I have a company wide group policy to redirect my documents to a server share. It works fine. However, one user called me and let me know that her my documents folder is empty. I went to the properties of her my documents folder, and discovered it was pointing back to the local C drive and not the network share. She has local administrative permissions to the machine, and I was unable to force it to point back to the server (there are no buttons to move it, and the path text box will not let me type). I did a GPUPDATE, rebooted etc. to no avail. I am unable to get her My Documents to point back where it needs to go. She was working just fine until two days ago.
Any ideas?
Mike Sims
I have a company wide group policy to redirect my documents to a server share. It works fine. However, one user called me and let me know that her my documents folder is empty. I went to the properties of her my documents folder, and discovered it was pointing back to the local C drive and not the network share. She has local administrative permissions to the machine, and I was unable to force it to point back to the server (there are no buttons to move it, and the path text box will not let me type). I did a GPUPDATE, rebooted etc. to no avail. I am unable to get her My Documents to point back where it needs to go. She was working just fine until two days ago.
Any ideas?
Mike Sims
DNS only looking internal? if you run a GPRESULT can you see the policy, can you UNC to the destination share?
ASKER
I can UNC to the destination share no problem. In fact, I created a shortcut to it for her to use. DNS is working fine, and I havent used GPRESULT ... I'll check it and let you know.
ASKER
Here are the GPRESULTS ... results ... They look normal to me.
Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001
Created On 11/16/2006 at 11:20:18 PM
RSOP results for BMWD\STaylor on BMWD-024987 : Logging Mode
-------------------------- ---------- ---------- ---------- ----
OS Type: Microsoft Windows XP Professional
OS Configuration: Member Workstation
OS Version: 5.1.2600
Domain Name: BMWD
Domain Type: Windows 2000
Site Name: Default-First-Site
Roaming Profile:
Local Profile: C:\Documents and Settings\STaylor
Connected over a slow link?: No
COMPUTER SETTINGS
------------------
CN=BMWD-024987,OU=BMWD Computers,DC=bmwd,DC=local
Last time Group Policy was applied: 11/16/2006 at 11:12:56 PM
Group Policy was applied from: bmwdserver.bmwd.local
Group Policy slow link threshold: 500 kbps
Applied Group Policy Objects
-------------------------- ---
Office 2003 Pro Machine
General PC Settings
Firewall Settings
Default Domain Policy
The following GPOs were not applied because they were filtered out
-------------------------- ---------- ---------- ---------- ---------- -
Local Group Policy
Filtering: Not Applied (Empty)
The computer is a part of the following security groups:
-------------------------- ---------- ---------- ----------
BUILTIN\Administrators
Everyone
Debugger Users
BUILTIN\Users
NT AUTHORITY\NETWORK
NT AUTHORITY\Authenticated Users
BMWD-024987$
Office2003Pro
All Computers
Domain Computers
USER SETTINGS
--------------
CN=STaylor,OU=BMWDUsers,DC =bmwd,DC=l ocal
Last time Group Policy was applied: 11/16/2006 at 11:03:45 PM
Group Policy was applied from: bmwdserver.bmwd.local
Group Policy slow link threshold: 500 kbps
Applied Group Policy Objects
-------------------------- ---
My Document Redirection
Logon Script
Default Domain Policy
The following GPOs were not applied because they were filtered out
-------------------------- ---------- ---------- ---------- ---------- -
Local Group Policy
Filtering: Not Applied (Empty)
The user is a part of the following security groups:
-------------------------- ---------- ---------- ------
Domain Users
Everyone
BUILTIN\Administrators
BUILTIN\Users
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
LOCAL
Engineering
Customer Service
FaxWare Valid Users BMWD_SRV
DocStar Members
Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001
Created On 11/16/2006 at 11:20:18 PM
RSOP results for BMWD\STaylor on BMWD-024987 : Logging Mode
--------------------------
OS Type: Microsoft Windows XP Professional
OS Configuration: Member Workstation
OS Version: 5.1.2600
Domain Name: BMWD
Domain Type: Windows 2000
Site Name: Default-First-Site
Roaming Profile:
Local Profile: C:\Documents and Settings\STaylor
Connected over a slow link?: No
COMPUTER SETTINGS
------------------
CN=BMWD-024987,OU=BMWD Computers,DC=bmwd,DC=local
Last time Group Policy was applied: 11/16/2006 at 11:12:56 PM
Group Policy was applied from: bmwdserver.bmwd.local
Group Policy slow link threshold: 500 kbps
Applied Group Policy Objects
--------------------------
Office 2003 Pro Machine
General PC Settings
Firewall Settings
Default Domain Policy
The following GPOs were not applied because they were filtered out
--------------------------
Local Group Policy
Filtering: Not Applied (Empty)
The computer is a part of the following security groups:
--------------------------
BUILTIN\Administrators
Everyone
Debugger Users
BUILTIN\Users
NT AUTHORITY\NETWORK
NT AUTHORITY\Authenticated Users
BMWD-024987$
Office2003Pro
All Computers
Domain Computers
USER SETTINGS
--------------
CN=STaylor,OU=BMWDUsers,DC
Last time Group Policy was applied: 11/16/2006 at 11:03:45 PM
Group Policy was applied from: bmwdserver.bmwd.local
Group Policy slow link threshold: 500 kbps
Applied Group Policy Objects
--------------------------
My Document Redirection
Logon Script
Default Domain Policy
The following GPOs were not applied because they were filtered out
--------------------------
Local Group Policy
Filtering: Not Applied (Empty)
The user is a part of the following security groups:
--------------------------
Domain Users
Everyone
BUILTIN\Administrators
BUILTIN\Users
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
LOCAL
Engineering
Customer Service
FaxWare Valid Users BMWD_SRV
DocStar Members
i agree your policies look fine
ASKER
So no ideas on what the issue could be?
maybe remove the user from the policy hosting the OU and then put them back in after a policy refresh - dodgy as it sounds it wouldnt be the first time i have seen it fix an issue
ASKER
Tried that ... didn't work, so I rebooted, logged in as administrator, renamed the users local profile folder, then logged out, then back in as the user so that the local profile was re-created. That fixed it, but I don't know why ... and it certainly wasn't the desired solution as now I'm going to be pestered for days until every single little detail of her old profile is set back the way it was.
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