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Acer Aspire 3003LMi - DVD Drive gone crazy

Posted on 2006-11-15
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Last Modified: 2008-02-01
Hi guys,

I was watching Smallville (DVD Series) on my laptop the other night, and when I ejected the disc, My Computer thought the disc was still in there...
I insert different DVD's and CD's, and the computer insists that Smallville Season 5 Disc 3 in still inside it.

I've rebooted twice, hoping this would help, but it has no. I can insert other discs and play them, appart from a few (depending which software player I am using). Is there a way to reset it so that it's back to normal?


Cheers guys 'n gals!
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Question by:Cyber-Drugs
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Expert Comment

by:ParadiseITS
ID: 17949960
Which part of your computer thinks Smallville is still in?  My Computer? Explorer?  What software are you using to play DVDs?
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Author Comment

by:Cyber-Drugs
ID: 17951676
ParadiseITS,

It's My Computer AND Explorer

Nero refuses to read the drive because it thinks Smallville is in there, so I can't backup some files for work...

Media Player won't play DVD's
PowerDVD won't play DVD's

only Media Player Classic will play DVD's thus far, and it's getting to be a bit of annoyance. I would of thought rebooting would of fixed it, but it didn't... I am contemplating un-installing and re-installing the drive, but not sure if that's a good idea as I'm not sure where the drivers are...
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Accepted Solution

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rindi earned 500 total points
ID: 17953832
Try the following registry fix. As long as you don't change anything else, it is a safe edit:

Start regedit, then look for the following keys:



HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\class\{4D36E965-E325-11CE-BFC1-08002BE10318}



Right click in the upper and lower filter entries in these keys and press delete. Reboot and check if it is OK now.
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Author Comment

by:Cyber-Drugs
ID: 17954359
Hi rindi,

Correct me if I'm wrong, but you pasted the same location twice? Also, I have noticed I have that exact key at least 10 times in the registry, is that normal?
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Expert Comment

by:rindi
ID: 17954409
Sorry about that, once is enough. Can you paste your entries here?
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Author Comment

by:Cyber-Drugs
ID: 17954495
Hi rindi,

I would have to do that this evening, as I'm now at work and my laptop isn't allowed on the company network. Shall I try do what you mentioned to all of the entries?
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Expert Comment

by:rindi
ID: 17955156
Yes.
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Author Comment

by:Cyber-Drugs
ID: 17956402
Well it took me a while to go through all of them, but I did it...

Rebooted, and low and behold, it was back to normal!

What do you think caused this to happen? Could I of done something by accident, or an application fault maybe?
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LVL 88

Expert Comment

by:rindi
ID: 17959866
Software that got installed, usually burning software like InCD or DirectCD makes these entries. Whenever I install Nero I leave InCD out. The current version of Nero has that as default, with older versions you had to deselect that during the setup.
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Author Comment

by:Cyber-Drugs
ID: 17963690
Aha! Well I've just un-installed Nero InCD, just to make sure it doesn't happen again!

Cheers rindi! :)
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LVL 88

Expert Comment

by:rindi
ID: 17966807
Your welcome.
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