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XP Standby

I have an XP workstation with all the newest windows updates.  When it goes to standby and comes back up to the screen that says alt ctrl del,  however when I hit that it does nothing, almost like the keyboard is not responding.  the machine is not locked up, The mouse and keyboard just dont work,  after a few mins on that screen I am then able to hit alt ctrl del.  I ran hardware diagnostics and came up with nothing.. any ideas ?
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level9tech
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level9tech
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1 Solution
 
simsjrgCommented:
Are you using usb peripherals? Why not turn off standby?
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SysExpertCommented:
It may take that long to restore the system from standby, depending on what you have running, RAM and a bunch of other stuff.All you are saying is that it s not fast enough , but that it does work.

I hope this helps !
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level9techAuthor Commented:
I think taking 5 minutes to allow a keyboard to work is insane.. Its a brand new Dell with a gig of memory the only thing running is anti-virus.
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shawn703Commented:
Try this hotfix from Microsoft:

http://support.microsoft.com/?kbid=818383&sd=RMVP
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expexchuserCommented:
Is it a USB keyboard?
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jimbecherCommented:
Welcome to Windows. I have found that you either wait for it to come back or don't let it go in to standby ....
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acesover2000Commented:
many times issues with restoring from a suspend state are addressed by BIOS updates for your motherboard
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Phadke_hemantCommented:
if you like to use welcome screen instead of alt ctrl del, go to admin tools - local security policy - security options - interactive logon : do not req ctrl alt del - enable this policy. this will also be applied when sys comes up from standby
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level9techAuthor Commented:
I found what it was.  When I removed the mcafee anti virus it the issue stopped.. I installed a different antivirus and called it a day.  I am no longer having the issue
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SysExpertCommented:
Glad you got it resolved.

What AV program did you use in the end ?

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expexchuserCommented:
My experience with McAfee is that the engine service packs aren't installed with regular daily updates.  I would check to make sure you [were] at the latest patch level for the engine.  I had issues with a domain controller that caused about 100 megs worth of failed login attempts in my security event logs.  Microsoft Gold Support's Performance team identified a memory leak in McAfee and downloading and installing the latest SP resolved both issues.  I believe I went from Enterprise 8.0i patch 10 to 8.0i patch 11.
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Computer101Commented:
PAQed with points refunded (500)

Computer101
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