CRM Install Error: Microsoft CRM Server User Input - "Group(s) does not exist"

Posted on 2006-11-15
Last Modified: 2013-11-24
I am getting the following error upon install, but, not much more info:
   "One or more Microsoft CRM groups does not exist."

I have uninstalled and am in the process of reinstalling CRM.
Any ideas?
Question by:genesissi
  • 4

Author Comment

ID: 17949949
On the uninstall I did receive the following ignorable messages:
    Microsoft.Crm.Setup.Server.ServerHelpInstaller+SetHelpConfigAction failed
    Microsoft.Crm.Setup.Server.RemoveServiceVirtualDirAction failed
    Microsoft.Crm.Setup.Server.RemoveFilesAction failed

Do I need to do anything to insure a complete and proper removal of CRM in light of these?

Author Comment

ID: 17950103
The CRM Environment Diagnostics Wizard help file states the following:

Active Directory Group Cannot Be Found
The Active Directory group cannot be found. There can be several causes for this, including:

No Active Directory group was specified.
The specified Active Directory group does not exist (it may not yet have been created).
The specified Active Directory group is invalid.
The specified Active Directory group type is invalid.

The four security groups listed below must be created in Active Directory before using the Precreate Groups option in the Microsoft CRM setup config file.


Author Comment

ID: 17950208
I have these groups listed in the Organization_Name OU in Active Directory.
Could they be from the previous install?  
How do I work around this?
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Author Comment

ID: 17950869
Ran the Redeployment Wizard and all is well!
LVL 16

Expert Comment

ID: 17965570
Well done and thanks for posting the solution.
You should ask for a refund by posting here:

Accepted Solution

CetusMOD earned 0 total points
ID: 17991773
Closed, 500 points refunded.
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