Solved

Server shuts down once per week

Posted on 2006-11-15
8
281 Views
Last Modified: 2010-04-19
I have a Windows 2000 SBS DC system that is shutting down once per week with no error record in the event log, where else can I look for the error message.

The server is updated with all of it's service packs and security updates.

This server is also running exchange and after I installed 4GBs of memory exchange gets errors about memory fragmented and that I should restart Exchange services.

This has not been a problem beacause there are only about 10 users on the system, I do reboot once per week and the server still will shut down.

Are there 3rd party tools I can use to find what is going on with this server?

Please advise

Thanks
0
Comment
Question by:edvernier
  • 5
  • 3
8 Comments
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
Comment Utility
Did these mysterious shutdowns start occuring just after you increased the RAM to 4GB?

I would first wondier why you feel you need that much RAM for 10 users on the system?

Is the system sutting down at approximately the same time each week?  Have you reviewed the BIOS settings to ensure that you haven't inadvertantly set any power options there?

Jeff
TechSoEasy
0
 

Author Comment

by:edvernier
Comment Utility
Yes it seems that the shutdowns started after the RAM was installed.

There is 10 internal users and 10 more over the VPN the server only had 1GB Ram and was maxed out at 98%, I ordered more RAM from DELL and did not  know about the issue with Exchange so I ordered 4 more GB.

Than that's when exchange started errors in the event log with memory fragmented.

I am still looking at the shutdown times to see if the time is aways the same or not.
0
 

Author Comment

by:edvernier
Comment Utility
The times have been like at 10pm and 10:55pm  I see that before the shut downs the NNTPSRV service has many Info events reported

Post Status Report.  In the last 60 minutes, the virtual server 1  has successfully received 0 posts.  

I see that there is no need for this service and have disabled it to see it this may be part of the problem.
0
 

Author Comment

by:edvernier
Comment Utility
The only event recorded is

The previous system shutdown at 10:22:42 PM on 11/13/2006 was unexpected.
The previous system shutdown at 10:55:42 PM on 10/28/2006 was unexpected.


This is the same error that you would get if you just pushed the power button on the server to force a shutdown.

The server is on a UPS the UPS shows no recorded of power outtage.

Maybe the power supply on the server is going bad? I read that this would also give the error The previous system shutdown at 10:22:42 PM on 11/13/2006 was unexpected.

0
How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
Comment Utility
The interesting messages would be BEFORE those events.

What make/model UPS do you have, and what software is installed to support it?

Jeff
TechSoEasy
0
 

Author Comment

by:edvernier
Comment Utility
I found the issue one of the hard drives in the array is going bad on me. have ordered a replacment.

Thanks
0
 

Author Comment

by:edvernier
Comment Utility
Please close this item, I found the problem
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
Comment Utility
edvernier,

Please post that request to the Community Support Topic Area as individual questions are not reviewed by the Moderators unless a request is made to do so.

More information about this can be found here:  http://www.experts-exchange.com/help.jsp#hi70

Jeff
TechSoEasy
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

The SBS 2011 release date (RTM) is supposed to be around Christmas, 2011.  This article is a compilation of my notes -- things I have learned first hand.  The items are in a rather random order, but I think this list covers most of what is new and d…
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now