Minka
asked on
BIOS B.S....
I keep getting the error at the bottom while running XP, and now it won't even start up without giving the message:
Acpi_driver_internal
*** STOP: 0x000000A3 (0x00000001, 0x000E0046, 0x00000000, 0x00000000)
I checked with MS's website and they say it's a BIOS problem. This is a demension 8100, running original BIOS (Phoenix ROM BIOS PLUS Version 1.10 A06). Will upgrading BIOS help?
If so, how can I load them when A.) Computer won't startup, B.) Floppy Drive doesn't work? I looked at Nero and it says it can burn a boot disk, but how can I burn a BIOS disk?
Any help is appreciated.
ERROR MESSAGE:
__________________________
a problem has been detected and Windows has been shut down to prevent damage to your computer
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000008E (0xC000001D, 0x8057AE23, 0xF7D7FBB0, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
__________________________
Acpi_driver_internal
*** STOP: 0x000000A3 (0x00000001, 0x000E0046, 0x00000000, 0x00000000)
I checked with MS's website and they say it's a BIOS problem. This is a demension 8100, running original BIOS (Phoenix ROM BIOS PLUS Version 1.10 A06). Will upgrading BIOS help?
If so, how can I load them when A.) Computer won't startup, B.) Floppy Drive doesn't work? I looked at Nero and it says it can burn a boot disk, but how can I burn a BIOS disk?
Any help is appreciated.
ERROR MESSAGE:
__________________________
a problem has been detected and Windows has been shut down to prevent damage to your computer
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000008E (0xC000001D, 0x8057AE23, 0xF7D7FBB0, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
__________________________
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SOLUTION
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saying the floppy drive does not work tells nothing; you can mean it does not work in windows, or it is broken, or such. That is why i asked if you can boot from it, make a boot disk from www.bootdisk.com (select the win98se version) and make it on another pc.
what happens with the floppy? did it work before?
or just buy one, they're cheap
what happens with the floppy? did it work before?
or just buy one, they're cheap
ASKER
The drive worked for the first year or so, but after it went dead I never saw the need for getting a new one. If it comes down to nothing else, I'll have to get a new floppy, but I want to find other options if I can. What do they do when a new computer (without a floppy) has issues? I got a newer Dell and the floppy drive was an option (that I didn't get).
SOLUTION
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ASKER
I can't even get past the windows startup before I get the blue screen and the Acpi_driver_internal error. When windows was crashing on its own I tried repairing. Originally I had a boot error that I fixed in repair mode with FIXBOOT.
Even in Safe Mode the system crashed, but I tried that with networking, trying to get the BIOS update file to run from the hard drive, but the it wouldn't stay stable long enough to run anything.
Even in Safe Mode the system crashed, but I tried that with networking, trying to get the BIOS update file to run from the hard drive, but the it wouldn't stay stable long enough to run anything.
ASKER
Also...after all that, I tried a new Windows install, but it keeps blue screening during the install...that's when I posted here.
>> What do they do when a new computer (without a floppy) has issues? << in those cases, the newer mobo's allow an on-board reflash, and the regular flash can be done via internet.
If your motherboard supprts such a way, you can use it. Look in the mobo manual
if nothing works, you can contact Dell, or use one of these :
http://www.recoverybios.com/ replace bios
http://www.badflash.com/ " "
http://bioschips.nlan.org/ bad bios chip
http://www.unicore.com/ Bios upgrade
If your motherboard supprts such a way, you can use it. Look in the mobo manual
if nothing works, you can contact Dell, or use one of these :
http://www.recoverybios.com/ replace bios
http://www.badflash.com/ " "
http://bioschips.nlan.org/ bad bios chip
http://www.unicore.com/ Bios upgrade
SOLUTION
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SOLUTION
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ASKER
I apologize for not getting back to everyone. My power supply went out and I had to hunt down a new one. As soon as I get that installed I'll try the BIOS suggestions.
Sorry!
Sorry!
ASKER
I ran into a miriad of problems installing the new power supply. I'll just split the points for all that offered help, and post what finally helped if I can ever get the computer running correctly!
Thanks again to everyone that tried!
Thanks again to everyone that tried!
ASKER
nobus - how can I boot from a floppy when I said the floppy doesnt work? I know I don't burn a floppy...duh. Like I said...I was trying to make a boot cd that I could burn the exe files to and load from DOS. I was wondering if that was possible.