Solved

How can missing Mac Mail emails be retrieved, after they disappeared when deleting an old email account

Posted on 2006-11-16
11
1,979 Views
Last Modified: 2008-03-17
After changing broadband provider, a new Mac Mail email account was created with the revised settings and the email account with the old incorrect settings removed.

Unfortunately since then the user can only now see a blank set of email folders. Where is the previous email folder located, with all the required emails and how can these be retrieved.

Please provide step by step instructions.
0
Comment
Question by:itcroydon
11 Comments
 
LVL 30

Expert Comment

by:irwinpks
Comment Utility
What email client software are you using?
0
 
LVL 1

Author Comment

by:itcroydon
Comment Utility
I believe it is the basic 'Mac Mail' application rather than MS Entourage. Please let me know if this doesn't make sense and I will try and obtain more specific information, as we do not normally support Mac's!
0
 
LVL 30

Expert Comment

by:irwinpks
Comment Utility
MacMail is also a web based email site...so clarification is needed.  What MAC OS version?
0
 
LVL 1

Author Comment

by:itcroydon
Comment Utility
The Mac OS is V10 48 and the Mac Mail Version is 2.11 ( 752.3 )
0
 
LVL 30

Assisted Solution

by:irwinpks
irwinpks earned 100 total points
Comment Utility
search the drive using the original USERNAME, perhaps a folder was created which holds the mail to that account.
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 1

Author Comment

by:itcroydon
Comment Utility
The actual computer user name remains unchanged; however does Mac Mail store each email account under a new profile name? If so where are these 'profile names' normally located?
0
 
LVL 1

Author Comment

by:itcroydon
Comment Utility
Alternatively what file extension does Mac Mail use? With this information we could search the disk for Mac Mail email file types and presumably locate both the old and new email data files, or does this PC technique not apply to Mac's ??
If this is possible, how can we then import the old email data files into Mac Mail ??
0
 
LVL 30

Expert Comment

by:irwinpks
Comment Utility
have you done a search yet?
0
 
LVL 53

Assisted Solution

by:strung
strung earned 100 total points
Comment Utility
You could try downloading a different mail client Mozilla Thunderbird or Netscape and then seeing if when it asks you to import mail settings, it imports the missing messages. If it does, you can then perhaps re-export them to mail.app.
0
 
LVL 39

Accepted Solution

by:
Eoin OSullivan earned 300 total points
Comment Utility
OK ...
First .. if you look in your Mail Data folder ... which is located in /User/{yourusername}/Library/Mail .. in there you'll see all the folders and settings for your Mac Mail.

Look and see is there a folder named after your OLD email address (fingers crossed) ... if so then you can import the mailbox back into Mac Mail .. as follows

** First make sure Mail is closed and Duplicate the /Library/Mail folder in your user folder in case you need to restore it later .. (better safe than sorry!!)

1. Then Open Mac Mail, go to the File Menu and pick Import Mailboxes
2. Then select Other ...
3. Browse to your ~/Library/Mail folder and select the MBOX files that you wish to import ..
4. If they all copy across then you can move them by dragging them back to your inbox ..


Good Luck
0
 
LVL 30

Expert Comment

by:irwinpks
Comment Utility
cool. thank you!
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now