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Solved
Activesync problem
Posted on 2006-11-16
Hi all, im having issues with my WM5 XDA syncing with my Exchange, ive done many wndows updates and firmware fixed to get it working and no go.
Since May/June 06 ive been having this problem.
My XDA over activesync on my PC or over GPRS has the same error from the server:
Sychronization could not be completed. Try again later.
Support Code: 0x80072f17
Any help would be appreciated
i have full access to the exchange server & tried to use ActiveSync 4.5 Beta
Since May/June 06 ive been having this problem.
My XDA over activesync on my PC or over GPRS has the same error from the server:
Sychronization could not be completed. Try again later.
Support Code: 0x80072f17
Any help would be appreciated
i have full access to the exchange server & tried to use ActiveSync 4.5 Beta
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Using the latest version of ActiveSync will not help in this case, as Exchange ActiveSync does not use the ActiveSync application installed on your desktop.
Are you using SSL?
If so, ensure that REQUIRE SSL is not enabled on /exchange, /oma or /Microsoft-Server-ActiveSy
If you have to change it, drop in to a command prompt and type
iisreset
Then press enter and try again.
When entering the server address in the device, it should be just the address:
host.domain.com
Not
http://host.domain.com
https://host.domain.com
https://host.domain.com/exchange
https://host.domain.com/Microsoft-Server-ActiveSync
or any other variation that involves anything with a / or http
Simon.
Are you using SSL?
If so, ensure that REQUIRE SSL is not enabled on /exchange, /oma or /Microsoft-Server-ActiveSy
If you have to change it, drop in to a command prompt and type
iisreset
Then press enter and try again.
When entering the server address in the device, it should be just the address:
host.domain.com
Not
http://host.domain.com
https://host.domain.com
https://host.domain.com/exchange
https://host.domain.com/Microsoft-Server-ActiveSync
or any other variation that involves anything with a / or http
Simon.
you have a certificate on the site you hit to sync, right? like https://host.domain.com (note the http(s), not http)? where did the certificate come from? did you buy it?
perhaps a little reading here will help you:
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
and here:
http://www.franz.com/support/tutorials/ssl-tutorial.htm
and here:
http://www.verisign.com.au/repository/tutorial/digital/intro1.shtml
Kris.
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
and here:
http://www.franz.com/support/tutorials/ssl-tutorial.htm
and here:
http://www.verisign.com.au/repository/tutorial/digital/intro1.shtml
Kris.
i had a look at those, links unfortunately not much sense was made out of them :(
i have setup a sync on my old windows mobile phone, had no issues at all, cant understand why this isnt working
i have setup a sync on my old windows mobile phone, had no issues at all, cant understand why this isnt working
its got the latest firmware, and it sync with outlook, but not exchange
i dont think it is the XDA
its exchange
i dont think it is the XDA
its exchange
but your old device syncs fine. yet you still think it's exchange? have you checked the iis logs on the server or the sync logs on the device?
kris.
kris.
the old device comes up with the same error as the new one, if that helps
that was about 10months ago when it did work and i got the new device and various windows updates have been performed since
that was about 10months ago when it did work and i got the new device and various windows updates have been performed since
ok, well, for 60 pts, i think i've done all i can.
have you read any setup guides at all?
Try this one:
http://www.amset.info/exchange/mobile-eas.asp
you could also give a call to MS support. they'll walk you through everything.
kris.
have you read any setup guides at all?
Try this one:
http://www.amset.info/exchange/mobile-eas.asp
you could also give a call to MS support. they'll walk you through everything.
kris.
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