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Device cannot start (CODE 10) - C-MEDIA AC97 Audio Device - How can I fix this?

Posted on 2006-11-16
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Last Modified: 2012-06-27
I have the same problem jnri had in July of 2005.
I am not getting sound from my computer and believe it's the sound card.  It is the "c-media ac97 audio device", but not sure if that is the name.  If it's not the soundcard, how do I find out what it is?
The resolution was vague and I may need more detailed instructions.



Here were his notes:
Athlon 2.1 Gig Machine, I just formatted the hard drive and re-installed windows XP Home edition.  I immediately went to the windowsupdate website and loaded ALL updates (including service pack 2 since this version was older than service pack 2).

After loading all the updates and installing a new SATA hard drive, a TV card, a firewire card and an internal DVD writer,  everything works except the sound card.

The only sound the machine makes is when I move the mouse, even a fractional mouse move makes a sound that I can only describe as rapid clicks, almost like a buzzing. (quite annoying)

I have searched for and found a few drivers for this card it currently has version 5.12.1.49 (I am pretty sure this is the newest driver, not positive though)

In the properties under device manager it show the error I listed in the title and it says  PCI BUS 0, device 17 function 5

When I tried the 'troubleshoot' button I got nowhere.  

This soundcard is built into the motherboard which is a BIOSTAR M7VIQ



Here is the accepted resolution:
I would agree with oldgreyguy dont be to hasty to update the bios. I would suggest you may have a software conflict problem.

I had exactly the same problem whilst trying to install a TV card with Nero 6 over Realtek AC97 on board sound card. I resolved by uninstalling Nero, sound card drivers and the TV card hardware, down loading the latest drivers for the sound card and TV card and loading in order, first sound card then TV card then Nero 6. Hope this helps. This took me a week to resolve so best of luck.

Mobo MSI 6741 K8MM, XP Home, Hauppauge WinTV PVR 150



I need help getting sound again.
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Question by:hardluckman
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Accepted Solution

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Callandor earned 500 total points
ID: 17958447
I suspect that is part of the onboard soundcard, in which case you need to load the driver from the manufacturer's website for it.  You can try using Everest to identify the motherboard and the soundcard: http://www.majorgeeks.com/download4181.html
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Author Comment

by:hardluckman
ID: 17958866
The motherboard is Gigabyte GA-K8VT800M
The audio device is VIA AC'97 Enhanced Audio Controller.
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LVL 69

Expert Comment

by:Callandor
ID: 17959028
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Author Comment

by:hardluckman
ID: 17965734
I went to the manuf. and the driver for that device was downloaded and installed.  it worked.

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