Solved

Dreamweaver freezes

Posted on 2006-11-16
16
539 Views
Last Modified: 2008-01-09
Hi All,

I don't know what caused this, but my Dreamweaver fails to open anymore.

It also freezes on the initializing screen.

I am running Dreamweaver MX8 on Windows XP Home.

I tried a complete uninstall to no avail

Any help is great

Cheers,
0
Comment
Question by:sydron
  • 6
  • 3
  • 3
  • +3
16 Comments
 
LVL 20

Expert Comment

by:jimmymcp02
Comment Utility
Have you try reinstalling the app and the applying patches and see if that fixes the issue.
http://www.adobe.com/support/dreamweaver/downloads_updaters.html
if that does not take care of the issue look at you current windows updates and see if any of those updates where installed when hte issue happened if you find any windwos updates remove and test then post back
0
 
LVL 7

Expert Comment

by:TheACTDude
Comment Utility
Try deleting your temp files. If you are running Windows XP they are located under C:\Documents and Settings\User Name\Local Settings\Temp

Then reboot.
0
 
LVL 31

Expert Comment

by:moorhouselondon
Comment Utility
Make sure that Dreamweaver is listed in your Firewall Exceptions list, and is ticked.  To check this, go into Control Panel, Windows Firewall, choose the Exceptions tab and Dreamweaver should be listed there.  If it isn't, it can be added using the Add Program button.

If you are using a different firewall, please let us know.
0
 

Author Comment

by:sydron
Comment Utility
Sorry guys but none of these solutions worked.

It still freezes when opening the application.

I have disabled all firewall setting and still the issue comes about.


Any ideas here?
0
 
LVL 31

Expert Comment

by:moorhouselondon
Comment Utility
What Firewall do you have?  If it is Norton, then disabling it isn't going to er disable it.  Uninstalling it disables it, yes, but that is a drastic step.  What Firewall are you using?
0
 

Author Comment

by:sydron
Comment Utility
I am using ZoneAlaram
0
 

Author Comment

by:sydron
Comment Utility
I have also checked my firewall settings and all seems to be good for allowing DreamWeaver to run.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 31

Expert Comment

by:moorhouselondon
Comment Utility
Adobe suggest that you startup your pc in Safe Mode and try running Dreamweaver in Safe Mode.  Does that work?  (No that's not a solution, it's an attempt to narrow the problem down).

Safe Mode: Keep tapping the F8 key upon switching on the PC, select Safe Mode from the menu.
0
 
LVL 4

Expert Comment

by:Nitrosys
Comment Utility
Try using their instructions for manual removal:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=362d7b81
0
 

Author Comment

by:sydron
Comment Utility
Hi moorhouselondon,

I have tried it in Safe Mode and it worked.....

I am not sure as to where to go from here...

Thoughts?

0
 

Author Comment

by:sydron
Comment Utility
I have fix this issue.

I rebuild the user configuration (http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb181c10) and it worked fine.

Thanks for all your assistance.
0
 
LVL 20

Expert Comment

by:jimmymcp02
Comment Utility
mate would you mind telling us which step solved your issue?
0
 

Author Comment

by:sydron
Comment Utility
I implemented all steps in order, but since i am know that step 3 and step 4 solved the problem.
0
 
LVL 20

Expert Comment

by:jimmymcp02
Comment Utility
Thank you
post a question here asking for a refund of your  points
http://www.experts-exchange.com/Community_Support/
0
 

Accepted Solution

by:
PashaMod earned 0 total points
Comment Utility
Closed, 250 points refunded.
PashaMod
Community Support Moderator
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

This article describes how to use the timestamp of existing data in a database to allow Tableau to calculate the prior work day instead of relying on case statements or if statements to calculate the days of the week.
Let’s list some of the technologies that enable smooth teleworking. 
This video demonstrates basic masking and how to edit the mask to reveal the desired image.
This video will demonstrate how to find the puppet warp tool from the edit menu and where to put the points to edit.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now