Old offline file server setting will not remove after numerous attempts
Posted on 2006-11-16
I have a user that had a shared folder on a server (W2K) enabled with offline files. I moved the shared folder to a new server (Windows 2003 R2 SP1). I setup the user to have full control of the shared folder and sub folders on the new share and granted the user access to the share. The user's OS is XP Pro SP2. I setup the new offline file settings to point to the new server and removed the old server. Every time the user logs in or out I get a message "old server not available, synchronization failed". I have tried to delete the offline files on the user's local computer, rebooted and still no success with getting rid of the old server setting. I no longer see the old server in the setup of offline files, so I don't understand where it's being directed to synchronize the old shared file. The old shared folder on the W2K server is gone! I have tried to follow Microsoft's KB230738 to clear the cache, again without success. The last piece of the puzzle is that I get a message stating that the computer is no longer connected to the old server (which was removed from the offline file setup) and then can no longer access a mapped network drive on the old server, which the user still should be able to access. At no point did the permissions change on it. This is a separate share which just happens to reside on the old server. I have looked at the numerous posts on offline files here prior to posting this. The user is high up on the food chain, which is why I'm dedicating so much time to solving this issue. The user is a mobile (laptop) user, configured with a roaming profile.