Mailbox Management

Posted on 2006-11-16
Last Modified: 2013-12-03
how I can send a copy of emails from a mailbox to a common Publicfolder.  So everytime an email comes in it also sends a copy of that to a public folder.  I am using outlook 2k3 / Exchange 2k3.  Basically, What I'm trying to achieve here is have a common Public folder where a copy of all the emails are stored.  This way Managers can check their employee's email.

Thank You,
Question by:Nirmit79
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LVL 39

Expert Comment

ID: 17960383
Hi Nirmit79,

There are a few ways to accomplish this,

I would say the simple(ish) free way would be to open up the user > exchange general > delivery options > forward mail to (and then add the public folder, making sure to send it to both recipients)

The other option would be with a third party tool (which will give you more functionality, such as catching outbound as well), journaling would do this, but would not sort it for you, however IvaSoft has selective journaling ->

Hope that helps,


Author Comment

ID: 17960725
I did try the steps you suggested but Now the problem is instead of sending a copy of an email, it  forwards the email to the Public Folder Leaving the User Mailbox Empty. Can you please tell me, how I can have the User receive an email, and a copy of that gets sent to a public folder.

LVL 39

Expert Comment

ID: 17960847
There is a little tickbox on that page "deliver a copy"

You can see it here, with my horrible paint skills


Author Comment

ID: 17961006
Yes you are right.  It worked !! However, now when I went to see user's Inbox, I saw the Public Folder too that I have created just for the Managers.  And It was accessable.  I only gave permission to 4 users(managers).

LVL 39

Accepted Solution

redseatechnologies earned 250 total points
ID: 17961049
In Exchange System Manager, browse to the public folder, properties, client permissions, change anonymous to "none" and then untick visible at the bottom, do the same thing with default - then make sure there are no other users (or groups) added at the top, click OK, and you should be done


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