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VPN and NetBIOSGroup on WinXP Pro

Posted on 2006-11-16
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Last Modified: 2010-08-05
Hi.

I am trying to setup incoming VPN option into a WinXP Pro box, but am advised during the by the add-new-VPN wizrad option that the Routing and Remote Access service cannot be started - event 7002 - a dependent service cannot be found. Upon further investigation I see that it requires the NetBIOS protocol to be installed on that NIC. It is not there in the list of protocols and I cannot seem to add it.
Out on the web I found a registry entry HKLM\System\CurrentControlSet\Services\NETBIOS (or similar) but it made no difference.

I have also gone into the Advanced settings on the TCP side of the NIC and said that I want to enable NetBIOS over IP but that made no deffierence either.

Please advise how I can resolve this.

Greg
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Question by:hainsNET
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Assisted Solution

by:Brian Pringle
Brian Pringle earned 500 total points
ID: 17961089
Here is an article from Microsoft on how to install NetBEUI.  After installing it, NetBIOS should show in the list.

http://support.microsoft.com/kb/301041
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Author Comment

by:hainsNET
ID: 17961515
Thankyou. It appeared in the list OK.

Now that NetBIOS is installed, the VPN install process still advises that Routing and Remote Access service cannot be started. So Id like to accept your answer but need to get the VPN bit happening too. Any ideas?

Thanks,
Greg
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LVL 16

Expert Comment

by:Brian Pringle
ID: 17961820
Please look in Event Viewer to see if there are any related error logs.  It should be in the System log under the source of "Service Control Manager".  If there are, copy the log (the button with two sheets of paper) and paste it here.
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Author Comment

by:hainsNET
ID: 17961838
Thanks btpringle.
As requested.

Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7000
Date:            11/17/2006
Time:            1:49:06 AM
User:            N/A
Computer:      HUB
Description:
The NetBIOS Interface service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Expert Comment

by:Brian Pringle
ID: 17961857
Is this Windows XP Pro with SP 2 installed?
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Assisted Solution

by:Brian Pringle
Brian Pringle earned 500 total points
ID: 17961880
Just so that I don't lose the link, ZDNet has a good article on configuring a VPN connection on Windows XP.

http://www.zdnetasia.com/insight/network/0,39044847,39050037-39000223c-1,00.htm
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LVL 16

Expert Comment

by:Brian Pringle
ID: 17962018
Out of curiosity (and to possibly provide to you a more secure and more easily implemented solution), what are your goals for this implementation?  

What I mean is are you trying to configure the VPN connection to allow you to connect to your work computer from home?  

Are you trying to configure this box to allow everyone in your office to connect to the network so that they have access from home?  

How many computers and how many users are going to be using this?
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Author Comment

by:hainsNET
ID: 17973348
Hi btpringle.

Yes. Setup incoming VPN connections before - no problem. All the steps in that ZDNet article are familar, but problem still occurs. Should I remove NetBIOS and re-bind it?

Usage is, in short, I need to be able to map a drive to it and transfer files to it. I can transfer files with FTP but it needs to be a mapped drive for this application.
Only one computer needs to talk to it at a time.

Although there are most likely alternative prodyucts to do this, I am concerned why this does not work - there may be more problems lurking.

Greg
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LVL 16

Accepted Solution

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Brian Pringle earned 500 total points
ID: 17973499
NetBIOS is not a requirement for the VPN connection.  The purpose for it is to allow the remotely connected computer to be able to communicate with the inside network by using the friendly, NetBIOS computer names -- instead of using the fully qualified computer name.

For example...

NetBIOS Name: MyComputerName
Fully Qualified Name: MyComputerName.MyDomainName.local

It would proably be beneficial to remove and then re-bind it to the NIC.  How many NICs do you have in this computer?
0
 

Author Comment

by:hainsNET
ID: 18067095
Hi.

Only one NIC in this machine, and have tried re-binding both NetBIOS and TCP/IP to this a few times. If I dont need NetBIOS then I'm not sure what I can do to get around this problem and setup VPN access into the box.

There's a few people out 'there' with the same query but no answers. It's a toughie!  :)

Greg
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Author Comment

by:hainsNET
ID: 18134859
Hi,

Anybody got anymore ideas please?

Greg
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Expert Comment

by:Brian Pringle
ID: 18135591
The only other suggestion that I have would be for you to get your hands on "NetDrive" from Novell.  It will allow you to map a drive to an FTP site, which might allow you to accomplish what you need.  Aside from that, LogMeIn (http://www.logmein.com) has a service that allows you to remote desktop to your computer using the Internet via their Web site.  The free service does not allow you to transfer files, but the paid subscription does.
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Author Comment

by:hainsNET
ID: 19230016
Moderators. Please close this job as we have resolved the issue. We used a workaround in this case. Although the answers were informative they didnt actually resolve the problem.
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