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SBS2003 POP3 Connector not Downloading All Accounts All the Time

Posted on 2006-11-17
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Hi. I am running SBS2003 (fully patched) and hosting internal email with our internet (external) email hosted by an outside vendor. We use the POP3 Connector to download these external internet accounts into our local accounts. This works most of the time for most accounts; however, there will be 1-2 accounts that it will refuse to downlaod email for except at off times (during the middle of the night), or not at all. If I force an immediate download several times in a row, it will usually eventually d/l the email to these accounts. If I reboot the server the problem may move to another account, or stay with the same account. There are no POP3 errors in the event log.

Any ideas?

Regards,
maknight
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Question by:maknight
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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17968913
The SBS POP3 Connector is not intended to be a permanent email solution.  It's merely there to assist in the transition to real (SMTP) email, so there are bound to be various problems with it.  

There's a trouble shooting guide here:  http://support.microsoft.com/kb/885685

Why are you not using SMTP email?

Jeff
TechSoEasy
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by:Jeffrey Kane - TechSoEasy
ID: 17968920
P. S.  I am guessing that perhaps the server hosting the POP3 mail is timing out on the requests.  If you have more than 6 or 7 accounts you really should use a catch-all account on the POP3 server instead of separate accounts.  Exchange will then parse the messages back out to the proper accounts.

Jeff
TechSoEasy
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