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laptop is stuck at the resuming windows screen

Posted on 2006-11-17
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Last Modified: 2008-01-09
I tried taking battery out , also ran spin write on the drive with no errors , also it won't allow me to go into safe mode
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Question by:jploessl
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4 Comments
 
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Expert Comment

by:ParadiseITS
ID: 17966950
Can you give a little more detail on what went wrong and what state it is currently in?

My assumptions are:
The laptop got stuck @ resuming Windows while trying to resume it one time.
You powered it off, and tried again and got the same result.
Tried pulling the battery in hopes of clearing the memory and got the same result.
Ran spin write..?  Not sure at what point you might have done that or the situation.

You've tried booting to safe mode, what happened?
Have you tried hard powering it off?  (IE: Holding the power button down for 10 seconds when it freezes?)

If you can hit F5 while booting to get the boot menu and select "last known good config" that may help, but my guess is you can't even get to that menu, correct?
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Author Comment

by:jploessl
ID: 17967021
Yes I have done the hard shutdown ... same issue .... & not able to do F8 .. you are correct ...
I have since removed the ram & battery and it does the same thing
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Accepted Solution

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ParadiseITS earned 500 total points
ID: 17967109
It is because it has written all that was in memory to disk, so you'll never be able to just flash clear it...  it's likely to be a piece of hardware that weant into hibernation and isn't waking up properly so your system hangs when it tries to wake it up.

Does your machine POST?  or does it just go straight to Resuming Windows?  IE: Can we get into the BIOS?  I'd recommend disabling ALL extranieous hardware that you can in the BIOS... Wireless PCI Card, USB devices etc...   see if that makes a difference and allows yuour machine to recover...  otherwise we might be talking about a recovery installation of Windows which will wipe your apps but nor your data.


Do you have a hardware diagnostics CD with your laptop?  What kind is it?
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Author Comment

by:jploessl
ID: 17967204
It is a HP Pavilion dv2047cl and no it doent have the recovery cd's ... Like a fool I didn't make a copy... Thankfully I just backed it up last night

I'm able to get into the bios, but I don't see any options for disabling wireless or usb equipment
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