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Outlook -  Calendar - Scheduling Resources - No Information displays from Jan 1, 2007 forward

Posted on 2006-11-17
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Last Modified: 2010-08-05
We are using a variety of Outlook versions (97, 2000, 2003) and OSs (2000 and XP). When I go to my calendar to schedule a meeting in one of our conference rooms it is displaying the symbol (with the lines) for no information. Everything looks good for this year as it displays when it is busy, etc.


Thanks for your help!

memcneely
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Question by:me_mcneely
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Expert Comment

by:Karen Falandays
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Hi Me mcneely,
Are you sure that you have input the conf room as a resource? How does it treat individuals? Can you replicate this issue on each vversion of OL? It goes without saying that you would be best to standardize everyone on the same ver.
kfalandays
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Expert Comment

by:dtorizuka
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Hey there,

Have you looked at this?
http://support.microsoft.com/?kbid=196885
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by:me_mcneely
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Yes, I am sure I inputted the conf room as a resource...found out that it was only published for 2 months instead of 12...how could this have gotten reset?

Thanks for your help!

memcneely
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Accepted Solution

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Karen Falandays earned 400 total points
Comment Utility
Maybe this is what happened:
This setting can be an issue when you use Exchange Resource Accounts. For example, the administrator can log on as the resource account using Outlook and set the time to publish to 12 months. If, at a later date, the administrator logs on to the same account using a different Outlook installation, the default setting of 2 months from that installation can be written to the account. This can result in the Free/Busy time being reset to show 2 months, rather than the 12 months that was originally set.
kfalandays
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Author Comment

by:me_mcneely
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Thank you for your input. I would bet that is what happened as well as I would bet that I did it myself  :o)

memcneely
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