Solved

Unable to add appt. in outlook 2003

Posted on 2006-11-17
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Last Modified: 2008-02-26
Situation:

We have an MS Exchange Server 2003 running on our network.  Each client is using outlook 2003 as their client.  One client opens his outlook and is unable to add an appointment to it.  He can see all of his appointments, if he right clicks and clicks on New Appointment nothing happens.  His secretary is able to add appointments to his calendar for him but he is unable too.  he can see and modify other shared calendars from his outlook.  I tired running the command outlook /cleanfreebusy but it didnt work.

Can anyone help.

Thanks,
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Question by:mcgowray
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8 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 17967391
Single user or all users?
If single user, the first test is to see if the problems follows them to another machine.
If not, then the problem is with the local machine, recreate the Outlook profile.
If it follows the user then there is a problem with the account.

Simon.
0
 

Author Comment

by:mcgowray
ID: 17971797
Its just a single user that is having the problem.  I removed his profile and recreated it but no go.  It still wont let me add an appt to the calendar.
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LVL 104

Expert Comment

by:Sembee
ID: 17972882
Did you try it on another user? Using the same machine is not enough, you need to try it on another machine.

Simon.
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Author Comment

by:mcgowray
ID: 17974658
Tried different machines with the same user, no go.  Tried different machines with multible users, all worked except his account.
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LVL 104

Accepted Solution

by:
Sembee earned 125 total points
ID: 17975469
Its the account then.
Exmerge the contents out and recreate it.

Simon.
0
 

Author Comment

by:mcgowray
ID: 17975500
OK.  I'll give that a try.
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