Blackberry wireless backup restore
We have a running BES 4.1 with wireless backup enabled for all the users. Where and how can I manage it? I want to see what is being backed up, when and where. How do I do the partial restore on the same handheld or a full restore on the replacement phone?
Thanks,
Thanks,
In addition see Appendix C: in the handheld guid
Backup and restore handheld data
To back up data not backed up wirelessly, users must use the backup and restore utility in the Desktop Manager or run the Application Loader tool that is installed in the shared software directory to back up their handheld data on the database. Running a full backup creates an .ipd file on the user’s computer.
An .ipd file typically saves as LoaderBackup-<yyyy-mm-dd>.
I hope this helps !
Backup and restore handheld data
To back up data not backed up wirelessly, users must use the backup and restore utility in the Desktop Manager or run the Application Loader tool that is installed in the shared software directory to back up their handheld data on the database. Running a full backup creates an .ipd file on the user’s computer.
An .ipd file typically saves as LoaderBackup-<yyyy-mm-dd>.
I hope this helps !
ASKER
I have read the System Admin Guide and I know very well how to do the backup/restore using the Desktop Manager. My questions were about wireless backup and restore only.
Thanks,
Thanks,
SOLUTION
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I asked someone else what is backed up during the wireless backup and he said:
"Your handheld settings, such as icon positions, font settings, and browser bookmarks, are backed up over the wireless network automatically"
"Your handheld settings, such as icon positions, font settings, and browser bookmarks, are backed up over the wireless network automatically"
SOLUTION
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ASKER
I have received the following reply from Blackberry Tech Support:
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The BlackBerry Enterprise Server is not capable of deleting selected databases from the Wireless Backup. At the same time, the BlackBerry Enterprise Server is not capable of restoring only selected databases from the Wireless Backup. Wireless backup happens at a scheduled interval of 10 minutes and also occurs at random intervals depending on the number of changes made on the device/mailbox.
For wireless backup you can control only two things at this time:
1) There is an IT policy that allows you to decide whether or not to backup the phone call logs wirelessly. This is dependant on the user having handheld software version 4.1.
2) Whether or not wireless backup is enabled for the user. When you click on a user in your user list and click on edit properties. Then click on PIM Sync. One of the options there is 'Automatic Wireless Backup Enabled'.
To restore to a replacement phone essentially what you would do is enterprise activate the handheld. The backed up information is restored at that point.
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In general it answers my questions so the points should go to BB tech guys :)
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The BlackBerry Enterprise Server is not capable of deleting selected databases from the Wireless Backup. At the same time, the BlackBerry Enterprise Server is not capable of restoring only selected databases from the Wireless Backup. Wireless backup happens at a scheduled interval of 10 minutes and also occurs at random intervals depending on the number of changes made on the device/mailbox.
For wireless backup you can control only two things at this time:
1) There is an IT policy that allows you to decide whether or not to backup the phone call logs wirelessly. This is dependant on the user having handheld software version 4.1.
2) Whether or not wireless backup is enabled for the user. When you click on a user in your user list and click on edit properties. Then click on PIM Sync. One of the options there is 'Automatic Wireless Backup Enabled'.
To restore to a replacement phone essentially what you would do is enterprise activate the handheld. The backed up information is restored at that point.
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In general it answers my questions so the points should go to BB tech guys :)
Actuall. Gary and I mentioned most of this in our comments, if you re-read them.
I hope this helps !
I hope this helps !
ASKER CERTIFIED SOLUTION
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See the System admin guide for 4.1
Appendix on page 129
Appendix: Wireless backup and restore
BlackBerry device data that the BlackBerry Enterprise Server does not back up wirelessly
BlackBerry device data that the BlackBerry Enterprise Server does not back up wirelessly
Data
Description
messages
messages that were received on the BlackBerry device before the specified prepopulation date, not marked as saved, located in folders not set for redirection, or that have message filters assigned to prevent redirection to the BlackBerry device
content store
saved images and ring tones
service books
all service books
group addresses
group addresses that users create on the BlackBerry device are stored locally; they are not synchronized
RMS databases
third-party Java applications that developers created in Java ME
Java applications
Java applications (that developers created in the BlackBerry Java Development Environment) that you send to BlackBerry devices wirelessly
Enterprise Messenger
the Enterprise Messenger that you send to BlackBerry devices wirelessly
BlackBerry MDS Studio Applications
BlackBerry MDS Studio Applications that you push to BlackBerry devices wirelessly
I hope this helps !