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i would first uninstall Goback; it makes recovery more difficult than it helps.<br />
then backup everything (or do it before uninstalling Goback)<br />
then you can do a system restore
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i would first uninstall Goback; it makes recovery more difficult than it helps.
then backup everything (or do it before uninstalling Goback)
then you can do a system restore

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I have a client that had their desktop just stop working. &nbsp;He took the hard disk out and put it in an external usb drive hoping to get to read the data. &nbsp;Well he can't read the data. &nbsp;<br />
<br />
I took the drive out made it the master and tried to boot off it in a desktop and it goes quickly to &quot;The blue screen of death&quot; then goes to NORTON GOBACK. &nbsp;<br />
<br />
GoBack gave me the option to change to another time. I went back to 3 days ago and it just rebooted. &nbsp;It then went back to the GoBack screen on the reboot. &nbsp;I went back 5 days and it seem to work correctly.<br />
<br />
The problem is it just goes back to the safe mode / boots windows normal text screen. &nbsp;I've tried every option and nothing.<br />
<br />
If I disable the GoBack would that help? &nbsp;Would I loose all the history of data and still have the data from 5 days ago? &nbsp;The customer doesn't want to loose his info.<br />
<br />
Any help would be great.<br />
Thanks<br />
Paul<br />

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I have a client that had their desktop just stop working.  He took the hard disk out and put it in an external usb drive hoping to get to read the data.  Well he can't read the data.  

I took the drive out made it the master and tried to boot off it in a desktop and it goes quickly to "The blue screen of death" then goes to NORTON GOBACK.  

GoBack gave me the option to change to another time. I went back to 3 days ago and it just rebooted.  It then went back to the GoBack screen on the reboot.  I went back 5 days and it seem to work correctly.

The problem is it just goes back to the safe mode / boots windows normal text screen.  I've tried every option and nothing.

If I disable the GoBack would that help?  Would I loose all the history of data and still have the data from 5 days ago?  The customer doesn't want to loose his info.

Any help would be great.
Thanks
Paul


Norton Goback on a usb external drive.  Possibly lost data please help.

Computer data storage, often called storage or memory, is a technology consisting of computer components and recording media used to retain digital data. In addition to local storage devices like CD and DVD readers, hard drives and flash drives, solid state drives can hold enormous amounts of data in a very small device. Cloud services and other new forms of remote storage also add to the capacity of devices and their ability to access more data without building additional data storage into a device.