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Can only receive certain Emails as Administrator

Posted on 2006-11-17
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Last Modified: 2010-08-05
Hello,

I recently setup 2003 Exchange server and all the accounts are working as they should. They all receive email as they should all except for one little thing. When ever i send an email with one of my own personal email accounts from 1and1.com they cannot receive it. For some reason only the Administrator can receive the emails i am sending.

We have tried everything checked every setting and there is no explanation.

Please Help...
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Question by:vertcomp
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LVL 104

Expert Comment

by:Sembee
ID: 17969011
When you send the message what happens?
Do you get an NDR? Does the message just disappear in to the ether?

Simon.
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Author Comment

by:vertcomp
ID: 18023342
No I dont get an NDR... I think it has something to do with the permissions because the Administrator Account can receive everything.

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LVL 104

Expert Comment

by:Sembee
ID: 18023373
Messages do not disappear in Exchange.
They are either delivered, queued or NDR'd.

What does message tracking say?
Any other third party tools on the server that could be blocking/dropping the messages? Antivirus, antispam etc?

Simon.
0
 

Author Comment

by:vertcomp
ID: 18025435
Here's what the "NDR" says................

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. The following addresses failed:

  <test@parkfieldescrow.com>

error from remote server after RCPT command:
host mail.parkfieldescrow.com[216.70.174.252]:
timeout while waiting on response
retry timeout exceeded


--- The header of the original message is following. ---

Received: from [217.160.229.2] (helo=pustefix130.perfora.net)
      by mrelay.perfora.net (node=mrelayus1) with ESMTP (Nemesis),
      id 0MKp2t-1GkZd91R6r-0003tt; Thu, 16 Nov 2006 00:17:44 -0500
Message-Id: <5186791.1256361163654263300.JavaMail.servlet@perfora>
From: steven@verticalcomputersolutions.com
To:  <test@parkfieldescrow.com>
Subject: asdfasdfsdf
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-Binford: 6100 (more power)
X-Mailer: Webmail
X-Originating-From: 32016157
X-Routing: US
X-Message-Id: <32016157$1163654263300172.19.56.7213895014@pustefix130.perfora.net-1750757174>
X-Received: from pustefix130.perfora.net by 216.70.174.252 with HTTP id 32016157 for [test@parkfieldescrow.com]; Thu, 16 Nov 2006 00:17:43 EST
Date: Thu, 16 Nov 2006 00:17:43 -0500

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Accepted Solution

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Sembee earned 500 total points
ID: 18038261
The NDR is a timeout, which is usually an indication of something interrupting the SMTP traffic flow or the connection being dropped.

However, both of the domains in the NDR are on 1 and 1's network.
Therefore my instinct is that there could be a problem with 1 and 1 handling the email. I notice that there is a 1 and 1 email server in the MX records for the domain "parkfieldescrow.com". How is your email configured on the 1 and 1 domain? Is it set to forward all email messages to a single account, forward the messages to a server, something else?

You may find that removing the server from the MX records, so that there is just the one MX record (the Exchange server) in place, that delivery improves.

Simon.
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