Cache Clenear error occasionally popping up

Posted on 2006-11-17
Medium Priority
Last Modified: 2012-08-14
I have: |Win XP |Office 2003 |AOL |asstd. other programs

The computer is one of three in the office - all showing same error. The pop-up is quite random as to when it pop-ups so I can't blame any one program.

The error reads like this: <TITLE> Cache Cleaner  |  Cache Cleaner has encountered a problem and needs to close. We are sorry for the inconvenience.

It then starts all the 'Send Error Report' / 'Don't Send' Microsoft jiberish.

What is interesting is the pop-up shows a barcord type image in the top right of the pop-up windows, just below the title bar in the same line with the sentence I mentioned above ("Cache Cleaner has encountered....etc.).

Please help.
Question by:mythology8
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 17970420
I would recommend you to clear all the tempory files, cookies, internet temp files, by accessing the disk cleanup in order run this please follow the steps provided below:

Click on Start>Programs>Accessories>System tools>Disk Cleanup> Selcet all the folders and clear.

Secondly, Goto Run>Type %Temp% >enter

Clear all the tempory files

Once you have completed please Goto Run>Type Msconfig>Start up tab > Clear all the unwanted programs that is running and once you have done that please check if you are getting same message.

Please post your comments if you have still issues.

Gopal Krishna K

Accepted Solution

Yogalingam earned 2000 total points
ID: 17970626
Kindly check in the control pannel --> add/remove programs if you have any cache cleaner software installed. if it is then try to reinstall the lates versions or try to upgrade. if do not require try to uninstall the software.

Expert Comment

ID: 17970676
It sounds to me like you have a spyware infection.  I would go to www.lavasoftusa.com and download adaware se personal, run a scan on that computer and see if it finds anything.
Why Off-Site Backups Are The Only Way To Go

You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.


Expert Comment

ID: 17971013
I am with lukeca. If there are any graphical differences in your "Has encountered a problem and needs to close" windows and the window in the link othere than the obvious Xp Style / Standard style windows differences then it is probably a clever Ruse.
You need to scan with something everyone has there flavor and mine is ewido found here:
LVL 13

Expert Comment

ID: 17971195
it could be an addon of internet explorer.
Assuming tha you have windows xp sp2. from an internet explorer go to tools -> manage addons. uninstall or disable anything suspicious.

Expert Comment

ID: 18194308
Kindly uninstall the free ware software cache cleaner installed on your system.


Featured Post

Don't Cry: How Liquid Web is Ensuring Security

WannaCry is just the start. Read how Liquid Web is protecting itself and its customers against new threats.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction How to create multiboot configuration with XP\Vista and Windows 7 on it? And most important question - how to do this correctly so not to have any kind of nightmares we get when system gets screwed? First of all one should realize t…
Windows 10 is here and for most admins this means frustration and challenges getting that first working Windows 10 image. As in my previous sysprep articles, I've put together a simple help guide to get you through this process. The aim is to achiev…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question