Alan Silverman
asked on
Why can't I connect wirelessly when I can connect via ethernet card?
My client has a Toshiba Satellite psm42u laptop. I set it up for her about two weeks ago. Everything worked. She came back with it today and can't get on Internet via wireless but the wired works fine.
The router is giving an ip address and a strong signal. Certain functions work, like downloading microsoft updates, but email, firefox, ie, and updating avg antivirus doesn't. They can't connect
the ip address to a valid website. I disabled and enabled the adapter, ran Panda activescan and LSP fix and couldn't find anything, then did a restore back to about a week ago. Still no luck.
Thanks,
Al
The router is giving an ip address and a strong signal. Certain functions work, like downloading microsoft updates, but email, firefox, ie, and updating avg antivirus doesn't. They can't connect
the ip address to a valid website. I disabled and enabled the adapter, ran Panda activescan and LSP fix and couldn't find anything, then did a restore back to about a week ago. Still no luck.
Thanks,
Al
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Thanks,
Al