Windows XP Professional SP2 Only Boots To Safe Mode
Posted on 2006-11-17
Hi Guys, hope you can help with this one!
I picked up a clients comp today because it was dead. No bios screen No beep errors, just dead. I replaced the power supply and it came back up NP. With a rather perplexing exception.
I can only boot into safe mode, if I try to use the normal boot method I get just past the windows splash screen and the desktop goes blank (like it wants to start windows) and I hear a popping or cracking sound and it reboots to a endless blank screen.
The 1st thing I tried to do was go into "msconfig" and shutdown everything in the "startup" folder and shut down all services not associated with MS. I ran "chkdsk /f" and everything was fine. I checked the "Boot.ini" file and it reads the way it's supposed to. I also replaced the "biosinfo.inf" file cleared the cmos (actually cleared the cmos before replacing the power supply and finding this new problem), reset the MBR, ran a third party program to replace the "ntldr" and have run system diag.'s on the MB and memory but everything checks out? The Hardrive has no bad sectors and I think i'll be bald before I find an anwser.
What's really strange is that I know for a fact that the CD-Rom works and I can boot from it, however I cannot boot from a startup disk - be it the "A" drive nor the CD-Rom. Booting from a CD, on startup the display stops and asks if I want to boot from the CD: however, thats it - even though the keyboard is operable I have no option to select to proceed with start or booting from the CD... So replacing the system files is kind of out of the question. (at least with my knowledge) If I try to use a floppy boot.
While in safe mode I can access the event system error logs and the only one that may be related is this:
Event id: 7026 / source: service control manager
The following boot-start or system-start drivers failed to load:
The rest of the errors are bogus errors that I've seen before, any advice???