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How to ensure outlook address book is installed when doing a rollout of Office 2003

Posted on 2006-11-18
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Last Modified: 2008-02-01
I know how to get contacts to come up as an address book and show up when you go to To: field.  However was wondering how I can ensure Outlook address book is installed before a roll out of office 2003.  I know it must be possible but can't work out why sometimes it is installed and sometimes not.
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Question by:Arrietty
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LVL 18

Expert Comment

by:Frankco
ID: 17971230
Hi Arrietty,

Is this an upgrade or are you coming from a different product?

Normally, the address book is contained in the pst file in Outlook. It shouldn't be a problem unless the user has a personal contact address book. This may explain why some are installed and some are not.

If it is a personal address book:
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books, and then click Next.
3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section.
4. If your Outlook Address Book is not listed, click Add.
5. Click to select Additional Address Books, and then click Next.
6. Click to select Outlook Address Book, and then click Next.
7. Click OK when you receive the prompt that the address book you added will not start until you click Exit from the File menu.
8. Click Finish.
9. Click Exit from the File menu, and then restart Outlook.

How to Mark Your Contact Folder for Use with Your Address Book
1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu.
2. On the File menu, point to Folder, and then click Properties for your folder name.
3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK.

cheers,
frankco
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Author Comment

by:Arrietty
ID: 17971263
Hi Frankco,
I am installing office 2003 on some new computers.  The outlook Address book is not installed by default under the view or change exisiting directories or address book part.  so yes I know I can do the above steps but don't want to have to walk around to every computer to do this.  I think it is something tht has to be setup in the MSI file.

thanks
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Author Comment

by:Arrietty
ID: 17990905
OK, I've discovered the Custom Installation wizard to have gone thru the steps to try and add the outlook address book and remove personal folders from the install.  However, it appears to be in the xxx.prf file which was set up during the intitial packaging.  How does one edit this?  I'm not sure what profile was used initially and don't want to create a new one?
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LVL 18

Accepted Solution

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Frankco earned 250 total points
ID: 17991355
Hi Arrietty,

You can edit it with notepad.

Here are a couple of links to help.

http://www.outlook-tips.net/howto/prf.htm

This is for 2002 but, should still pertain to 2003.
http://support.microsoft.com/kb/308300

cheers,
frankco
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Author Comment

by:Arrietty
ID: 17991656
Thanks Frankco, thats outlook-tips is a good site.  Think I can manage now.
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