southmountain
asked on
Sound Card issue
Hello, Experts,
I got an urgent question and ask for help.
I bounght a computer with no system installed. I did not buy sound cardI (I remember so, please show me how to verify).
I installed Windows XP by myself.
Last week I tried to install VMWare workstation. It gave me the prompt:
The default sound device cannot be opened:
A device ID has been used that is out of range for your system.
Virtual device sound will start disconnected.
I have another similar message when initially install VMWare on my desktop:
Sound Card adress is out of range.
Please help me what should I do?
Thanks millions!
I got an urgent question and ask for help.
I bounght a computer with no system installed. I did not buy sound cardI (I remember so, please show me how to verify).
I installed Windows XP by myself.
Last week I tried to install VMWare workstation. It gave me the prompt:
The default sound device cannot be opened:
A device ID has been used that is out of range for your system.
Virtual device sound will start disconnected.
I have another similar message when initially install VMWare on my desktop:
Sound Card adress is out of range.
Please help me what should I do?
Thanks millions!
ASKER
Thanks, nobus.
Here is my order information based on my documents:
////////////////////////// ////////// ////////// ////////// ////////// ////////// ////////// ////////// ////////// /////
BOLData Xtreme D155 Series
Intel Pentium 4 processor 560 w/ HT Technology (3.6GHz / 800MHz FSB / 1MB cache)
Intel 915G Express Chipset with 800MHz FSB/1 PCI-E x16/1 PCI-E x1/2 PCI/USB 2.0/SATA
2GB PC3200 (400MHz) DDR SDRAM (2 DIMMs)
3Ware 9500S-4LP (4-channel) SATA RAID Controller (supports RAID 0, 1, 10, 5, JBOD)
250GB Serial ATA (SATA) Hard Disk Drive (7200 RPM / 8MB cache)
NVIDIA GeForce 6200 PCI Express 16MB DDR/128MB UMA
Workstation Chassis w Enermax 325W Silent PS / Front USB (x2) & Firewire ports
Pioneer DVR-110 Double Layer 8.5GB (4X)16X DVD+RW/+R DVD-RW/-R 40x24x40 CDRW
Integrated 6-channel High Definition Audio
Integrated Intel 10/100/1000 Gb LAN Network Interface
USB 2.0 PCI Card with 5 ports
1.44MB Floppy Disk Drive
Microsoft Multimedia Keyboard PS/2
Microsoft Wheel Optical Mouse USB
No Operating System
Here is my order information based on my documents:
//////////////////////////
BOLData Xtreme D155 Series
Intel Pentium 4 processor 560 w/ HT Technology (3.6GHz / 800MHz FSB / 1MB cache)
Intel 915G Express Chipset with 800MHz FSB/1 PCI-E x16/1 PCI-E x1/2 PCI/USB 2.0/SATA
2GB PC3200 (400MHz) DDR SDRAM (2 DIMMs)
3Ware 9500S-4LP (4-channel) SATA RAID Controller (supports RAID 0, 1, 10, 5, JBOD)
250GB Serial ATA (SATA) Hard Disk Drive (7200 RPM / 8MB cache)
NVIDIA GeForce 6200 PCI Express 16MB DDR/128MB UMA
Workstation Chassis w Enermax 325W Silent PS / Front USB (x2) & Firewire ports
Pioneer DVR-110 Double Layer 8.5GB (4X)16X DVD+RW/+R DVD-RW/-R 40x24x40 CDRW
Integrated 6-channel High Definition Audio
Integrated Intel 10/100/1000 Gb LAN Network Interface
USB 2.0 PCI Card with 5 ports
1.44MB Floppy Disk Drive
Microsoft Multimedia Keyboard PS/2
Microsoft Wheel Optical Mouse USB
No Operating System
that is no answer to my Q : did you install the mobo drivers ?
ASKER
Thanks. nobus.
I have a CD called P5GD1-VM series (Intel 915 Chipset support CD Rev.83.06).
I think I installed it.
Is this the one you talked about?
Can I reinstall it again?
Thanks,
I have a CD called P5GD1-VM series (Intel 915 Chipset support CD Rev.83.06).
I think I installed it.
Is this the one you talked about?
Can I reinstall it again?
Thanks,
yes and yes.
alternatively, you can look on the asus site for upgraded drivers :
http://support.asus.com/download/download.aspx?modelname=P5GD1-VM&SLanguage=en-us
alternatively, you can look on the asus site for upgraded drivers :
http://support.asus.com/download/download.aspx?modelname=P5GD1-VM&SLanguage=en-us
ASKER
Thanks. nobus.
Could you please give me some explanation?
If you notice my hardware configuration, I did not but Sound Card. Does this belong Audio?
Could you please give me some explanation?
If you notice my hardware configuration, I did not but Sound Card. Does this belong Audio?
>> Integrated 6-channel High Definition Audio << this tells me you have an integrated sound card on your mobo. You can verify it easily with the 3 couloured input jacks : black, red and green
ASKER
Thanks a lot.
I will re-install most recent driver Tonight.
I will re-install most recent driver Tonight.
ASKER
Hello, nobus,
Do I need to reinsall all drivers such as BIOS, AUDIO etc.? or only update AUDIO?
I also noticed there is a item under Utitliy list:
ACPI driver for ATK 0110 virtual device
Do you know what is virtual device? Is this related with Virutal PC or VMWare things?
Thanks.
Do I need to reinsall all drivers such as BIOS, AUDIO etc.? or only update AUDIO?
I also noticed there is a item under Utitliy list:
ACPI driver for ATK 0110 virtual device
Do you know what is virtual device? Is this related with Virutal PC or VMWare things?
Thanks.
if the other drivers (like chipset) ere installed correctly, you need only to update the audio section
it is an ACPI driver for AI boost from ASUS; you find the driver for the tool here : http://support.asus.com/download/download.aspx?modelname=P5GD1-VM&SLanguage=en-us
it is an ACPI driver for AI boost from ASUS; you find the driver for the tool here : http://support.asus.com/download/download.aspx?modelname=P5GD1-VM&SLanguage=en-us
ASKER
Hello, nobus,
I tried to install a new VMWare instance, I still got the same message:( after I updated the Audio driver from ASUS website.)
The default sound device cannot be opened: a device ID has been used is out of range for your system.
Virtual device sound will start disconnected.
I tried to look at in BIOS when OS started, I can not find anything related with the integrated channel-6 high definition audio.
I checked on Advanced Tab> Chipset, Onboard Devices Configuration, PCIPnp etc. I did not see anything related with Audio.
Can you please give me some help on this?
I am thinking about to buy a new sound card instead of using the integrated audio.
Thanks
I tried to install a new VMWare instance, I still got the same message:( after I updated the Audio driver from ASUS website.)
The default sound device cannot be opened: a device ID has been used is out of range for your system.
Virtual device sound will start disconnected.
I tried to look at in BIOS when OS started, I can not find anything related with the integrated channel-6 high definition audio.
I checked on Advanced Tab> Chipset, Onboard Devices Configuration, PCIPnp etc. I did not see anything related with Audio.
Can you please give me some help on this?
I am thinking about to buy a new sound card instead of using the integrated audio.
Thanks
did you install the chipset drivers?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks nobus.
I am working on your suggestion right now. I wll also look at the BIOS to see if AUDIO setup enabled or not.
Will let you know soon.
I am working on your suggestion right now. I wll also look at the BIOS to see if AUDIO setup enabled or not.
Will let you know soon.
i would DISable the azalia controller and test
ASKER
Thanks. nobus.
I fixed this issue. I checked BIOS and enabled the two settings with Audio.
The I removed the audio driver and reinstalled again.
Now it is working.
Thanks.
I fixed this issue. I checked BIOS and enabled the two settings with Audio.
The I removed the audio driver and reinstalled again.
Now it is working.
Thanks.
ok - glad you've got it working
you can find them on the manufacturer's website, or post the model here - we'll help you