Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Sound Card issue

Posted on 2006-11-18
17
Medium Priority
?
4,492 Views
Last Modified: 2008-01-09
Hello, Experts,

I got an urgent question and ask for help.

I bounght a computer with no system installed. I did not buy sound cardI (I remember so, please show me how to verify).

I installed Windows XP by myself.

Last week I tried to install VMWare workstation. It gave me the prompt:

The default sound device cannot be opened:
A device ID has been used that is out of range for your system.
Virtual device sound will start disconnected.

I have another similar message when initially install VMWare on my desktop:
Sound Card adress is out of range.

Please help me what should I do?

Thanks millions!
0
Comment
Question by:southmountain
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 9
  • 8
17 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 17974371
first - did you install the motherboard drivers? if not do so.
you can find them on the manufacturer's website, or post the model here - we'll help you
0
 

Author Comment

by:southmountain
ID: 17984946
Thanks, nobus.

Here is my order information based on my documents:
///////////////////////////////////////////////////////////////////////////////////////////////////////////////
BOLData Xtreme D155 Series
 
 
  Intel Pentium 4 processor 560 w/ HT Technology (3.6GHz / 800MHz FSB / 1MB cache)

  Intel 915G Express Chipset with 800MHz FSB/1 PCI-E x16/1 PCI-E x1/2 PCI/USB 2.0/SATA

  2GB PC3200 (400MHz) DDR SDRAM (2 DIMMs)

  3Ware 9500S-4LP (4-channel) SATA RAID Controller (supports RAID 0, 1, 10, 5, JBOD)

  250GB Serial ATA (SATA) Hard Disk Drive (7200 RPM / 8MB cache)

  NVIDIA GeForce 6200 PCI Express 16MB DDR/128MB UMA

  Workstation Chassis w Enermax   325W Silent PS / Front USB (x2) & Firewire ports

  Pioneer DVR-110 Double Layer 8.5GB (4X)16X DVD+RW/+R DVD-RW/-R 40x24x40 CDRW  

  Integrated 6-channel High Definition Audio

  Integrated Intel 10/100/1000 Gb LAN Network Interface

  USB 2.0 PCI Card with 5 ports

  1.44MB Floppy Disk Drive

Microsoft Multimedia Keyboard PS/2

Microsoft Wheel Optical Mouse USB

No Operating System

 
0
 
LVL 93

Expert Comment

by:nobus
ID: 17985629
that is no answer to my Q : did you install the mobo drivers ?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:southmountain
ID: 17987053
Thanks. nobus.

I have a CD called P5GD1-VM series (Intel 915 Chipset support CD Rev.83.06).
I think I installed it.

Is this the one you talked about?

Can I reinstall it again?

Thanks,
0
 
LVL 93

Expert Comment

by:nobus
ID: 17987269
yes and yes.
alternatively, you can look on the asus site for upgraded drivers :
http://support.asus.com/download/download.aspx?modelname=P5GD1-VM&SLanguage=en-us
0
 

Author Comment

by:southmountain
ID: 17993103
Thanks. nobus.

Could you please give me some explanation?

If you notice my hardware configuration, I did not but Sound Card. Does this belong Audio?



0
 
LVL 93

Expert Comment

by:nobus
ID: 17993978
>>   Integrated 6-channel High Definition Audio << this tells me you have an integrated sound card on your mobo. You can verify it easily with the 3 couloured input jacks : black, red and green
0
 

Author Comment

by:southmountain
ID: 17995413
Thanks a lot.
I will re-install most recent driver Tonight.
0
 

Author Comment

by:southmountain
ID: 18007677
Hello, nobus,

Do I need to reinsall all drivers such as BIOS, AUDIO etc.? or only update AUDIO?

I also noticed there is a item under Utitliy list:

ACPI driver for ATK 0110 virtual device

Do you know what is virtual device? Is this related with Virutal PC or VMWare things?

Thanks.
0
 
LVL 93

Expert Comment

by:nobus
ID: 18007812
if the other drivers (like chipset) ere installed correctly, you need only to update the audio section
it is an ACPI driver for AI boost from ASUS; you find the driver for the tool here :  http://support.asus.com/download/download.aspx?modelname=P5GD1-VM&SLanguage=en-us
0
 

Author Comment

by:southmountain
ID: 18060737
Hello, nobus,

I tried to install a new VMWare instance, I still got the same message:( after I updated the Audio driver from ASUS website.)

The default sound device cannot be opened: a device ID has been used is out of range for your system.
Virtual device sound will start disconnected.

I tried to look at in BIOS when OS started, I can not find anything related with the integrated channel-6 high definition audio.
I checked on Advanced Tab> Chipset, Onboard Devices Configuration, PCIPnp etc. I did not see anything related with Audio.

Can you please give me some help on this?

I am thinking about to buy a new sound card instead of using the integrated audio.

Thanks
0
 
LVL 93

Expert Comment

by:nobus
ID: 18063016
did you install the chipset drivers?
0
 
LVL 93

Accepted Solution

by:
nobus earned 2000 total points
ID: 18063170
>>  I can not find anything related with the integrated channel-6 high definition audio  <<  look on the mobo manual pg 2-24 azalia controller is the audio section
0
 

Author Comment

by:southmountain
ID: 18065125
Thanks nobus.

I am working on your suggestion right now. I wll also look at the BIOS to see if AUDIO setup enabled or not.
Will let you know soon.
0
 
LVL 93

Expert Comment

by:nobus
ID: 18066871
i would DISable the azalia controller and test
0
 

Author Comment

by:southmountain
ID: 18068579
Thanks. nobus.

I fixed this issue. I checked BIOS and enabled the two settings with Audio.
The I removed the audio driver and reinstalled again.

Now it is working.
Thanks.
0
 
LVL 93

Expert Comment

by:nobus
ID: 18068898
ok - glad you've got it working
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How can this article save you time AND money?  In just a few minutes you may discover something you didn't know existed that is easy enough for you to fix yourself!
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question