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POINTER QUESTION:  Losing Printer Mappings

Posted on 2006-11-18
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Last Modified: 2008-02-20
Have a small client with a network establised across two sites. Running SBS2003. Have just upgraded PC's from Win2K to Win/XP Pro SP2 and now the Server loses mappings to Printers on the "remote" site PC's if they are logged off.

Network set up is as follows:

Main Office uses 192.168.100.nnn as its IP Range with Server being 192.168.100.1

ISP is providing  a tunnel between the two sites.

Remote Office network is 10.0.0.nnn with the local Router IP being 10.0.0.1

Remote PC's use static IP's and have Gateway set to 10.0.0.1 and DNS/WINS set to 192.168.100.1.

When I set up the PC's and shared the printers I was able to go to the server and map to them. When the remote PC is logged off and on again the Shared Mapping status on the Server stays at "OPENING". If I delete the mapping and try to remap the Server tells me the Printer name is invalid. I can't recover from this unless I reboot the Server and the remote PC's and start again.

I have seen Microsoft KB article Q297684 but it did nothing to help.

Max points for this, it is urgent and causing me great pain.

I have put this question in Networks and Small Business Server topics.
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Question by:petesims
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4 Comments
 

Author Comment

by:petesims
ID: 17973913
Ooops, sorry about that protocol slip. Thanks for your advice.
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Fatal_Exception earned 60 total points
ID: 17974500
Well, first, if you wish to use WINs across subnets, you need a WINs server in each subnet...  Just so you know..

But the first question is "Are the remote computers members of the domain"?  

Have you tried creating a Local TCP Port connection to the printers?  Or are all printers just directly connected to workstations and shared that way?  If so, then I would suggest you get true print sharing devices, like Jetdirects (for HP printers) that allow for TCP/IP connections..
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Expert Comment

by:Fatal_Exception
ID: 17974506
Sorry, first cup of coffee this morning.. should have read and posted on the linked page...  :)
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