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Windows 2000 Reboots after unreadable BSOD

Posted on 2006-11-19
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Last Modified: 2010-05-18
I am working on a Windows 2000 computer that was riddled with Spyware and a virus.  I can only boot into safe mode (with networking) but I have cleared out all the bad stuff manually and with multiple tools.

I had to restore the desktop with a fix tool and now I have a desktop in safe mode again and also in normal mode, but just after the icons paint on the desktop I get a BSOD that is on for just a millisecond.  All I can see is several memory addrsses and a dump message.  I have looked in the Event Viewer, and it does have some errors, but none that have been helpful.  I ran a boot log boot, and I am just beginning to scan that file.

It was on SP4 and I think the owner may have damaged that installation.  I uninstalled all Microsoft updates (including SP 4) and then tried a repair install from the OS CD, but that did not help either.  I tried reinstalling SP 4 which completes, but does not fix.

This is a Dell with RAMBUS RAM in it (two banks of two).  I tried removing one bank at a time (replacing it with RAMBUS blanks) and it did not help.

I think we are looking at a format and reinstall, but the owner is worried he does not have all the little programs and settings any more and would like to avoid that if possible.

I have no run Spyware Doctor, CWS Shredder, Ewido, Ad Aware SE, HiJackThis, Reg Mechanic, TDS-3 and several others and all is coming up clean.  

Any ideas before I backup and redo this junker (and lose my only day off for this "charity case").

Thanks in advance.
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Question by:CardPuller
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theProfessa earned 2000 total points
ID: 17975379
Well first lets see what that blue screen says.  Get into your computer (safemode).  Right click My Computer - Properties - Advanced Tab.  Hit the Settings button for the "Startup and Recovery" portion of the window.

Under System Failure uncheck "Automatically Restart"

Restart your computer and when you get the BSOD, it should stay up long enough for us to get some more information on it
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Author Comment

by:CardPuller
ID: 17975783
Ma'am (assumed from the "theProfessa" handle, if not correct, sorry) you are my hero for the day (actually week at least).

I could not remember how to get that to stop on the BSOD is Windows 2000!  That was all I needed and then I could see that it was crashing on ikhfile.sys (part of Spyware Doctor).  After removing that program (probably fried during the fix) all is well and I am updating, etc.

Thanks again!
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