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Windows 2000 Professional will not shut down

I have a Windows 2000 Professional Workstation that will not shut off. When I do a shutdown is leaves me at a screen that says "it is now safe to turn off your computer" and I have to manually shut it off.

The mobo is ACPI compliant. It is a brand new Intel 965 chipset motherboard. I cloned it over from another ACPI compliant motherboard and the problem existed there too. I have searched the solutions here and come up wit noting relevant. I have no APM tab in power managenemt. In device manager if does have ACPI compliant system. I have added the PowerdownAfterShutdown registry entry.

Now the strange part. If I log in to the workstation as administrator (pretty clean profile) it will shutdown just fine. Looks like this particular user has something in his profile that keeps it from shutting off. Any ideas?

ASKER CERTIFIED SOLUTION

theProfessa

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YoungBonzi

Hello, it sounds like a HijackThis log comparison of the admin & user with the issue would help here. Could you supply those?

Wayne Barron

Never heard of any type of spyware, virus or malware being the cause of this issue.
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If the information/link from "theProfessa" does not work, Try reinstalling
Sp4 & Sp4-Rollup. This should get everything back on an even keel.

bgbeer

hi jimbecher, this is a common problem in win 2000 and the link theProfessa posted will take care of the issue.
you should'nt have to down load any other software.