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'ü' Character

Posted on 2006-11-19
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Last Modified: 2013-12-18
Hi there,

Inotes is giving an error when clicking on inbox i.e. 'error encountered retrieving data. Click the browser's Refresh button to reload the page ' I beleive its because of a character like 'ü' in the subject of any email. Is there any fix to this issue??

Thank you


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Question by:snsemea
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by:Sjef Bosman
ID: 17974912
Could you give us the O/S version, and release numbers of Notes and Domino? It's very likely that it is version-dependent, and that the problem will go away when you upgrade (iNotes).
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by:behenderson
ID: 17977104
I had a problem way back in R4 that was caused by receiving email that had fonts that were not loaded on that computer.  If you determine what font it is, then see if that font is loaded on your computer, if not then see if the sender can use a different font or if you can load that font onto the computer.  This is a very old problem so maybe it is something else but that is my best first guess.
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by:sg405222
ID: 17977535
Adding to Sjef's comment what version of the mail template is the user running, using iNotes is also complicated by the version of browser that you are using and character set.  
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