Proliant DL360 G4p: installed hard disks not recognised by smart array 6i
Posted on 2006-11-19
Server P/N: 378705-421
I have two hard disks plugged into the server, but neither are being recognised by the Smart Array 6i controller (firmware 2.36). In the Option ROM configuration utility on boot, and through the smartstart CD, it just tells me that no physical drives are connected.
I have full remote access to the server, physical access is possible but a bit more of a pain. How should I go about diagnosing this?
Thanks in advance.