User cannot send/receive email
Posted on 2006-11-20
We are using Exchange 2003 SP2, Outlook 2003 SP2.
One user (the director) has a mailbox of about 7 GB, and he has not received any emails today. Also, when I go to his Outlook, it is giving me a message stating this his mailbox is too large.
We don't have any specific mailbox limits - they are set to default, which I assume is less than 7GB. For now, I have raised the limit to 10GB.
In the meantime, what has happened to his emails that he didn't recieve? Will they be filtered through to him because they are stored on the server or are they lost forever?
Also, what is the maximum recommended mailbox size? Most of the other users on our network have max about 3-4 Gb.
Urgent, hence maximum points..