UPHCLEAN - Still a problem

I asked this question once before and accepted the answer, however it is STILL a problem.  When these errors occur my server is slowed down to a crawl if not absolutely stopped.  I was told to check for updated drivers.  That did not solve the problem.  Here is my message from before...

I need to know what is causing this event in app event viewer and how to correct the problem.  The following occurred yesterday - earliest (first) entry was at 3:38:41... entry every second until 3:41:23.  The day before it occurred on another user.... same info in each entry.

Event Type:     Information
Event Source:     UPHClean
Event Category:     None
Event ID:     1401
Date:          11/2/2006
Time:          3:41:23 PM
User:          HOWARDSHEPPARD\lisa
Computer:     HSIWIN
Description:
The following handles in user profile hive HOWARDSHEPPARD\lisa (S-1-5-21-1198605736-1630746206-1236467883-1162) have been remapped because they were preventing the profile from unloading successfully:
 
spoolsv.exe (1000)
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x983c)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d5aa win32spl!InitializePrintProvidor+0xbc24
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041e75 win32spl!InitializePrintProvidor+0x104ef
      0x74041fa6 win32spl!InitializePrintProvidor+0x10620
      0x74041ff0 win32spl!InitializePrintProvidor+0x1066a
      0x74071077 SPOOLSS!AddPrinterConnectionW+0x4d
      0x01007f7a spoolsv!YSetJob+0x314
      0x01006f44 spoolsv!YGetPrinterDriverDirectory+0x133d
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x9854)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767a7fdd UNIDRVUI!DrvDocumentPropertySheets+0x859
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767a9553 UNIDRVUI!DrvDeviceCapabilities+0x122c
      0x767a8342 UNIDRVUI!DrvDeviceCapabilities+0x1b
      0x761428f0 localspl!SplSetPrinterDataEx+0x3af
      0x761422c1 localspl!SplSetPrinter+0x19a3
      0x76140c5c localspl!SplSetPrinter+0x33e
      0x74069039 SPOOLSS!SetPrinterW+0x79
      0x01005681 spoolsv!YGetPrinter+0x710
      0x010055f3 spoolsv!YGetPrinter+0x682
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x9874)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767a7fdd UNIDRVUI!DrvDocumentPropertySheets+0x859
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767a9553 UNIDRVUI!DrvDeviceCapabilities+0x122c
      0x767a8342 UNIDRVUI!DrvDeviceCapabilities+0x1b
      0x76141afd localspl!SplSetPrinter+0x11df
      0x76140c5c localspl!SplSetPrinter+0x33e
      0x74069039 SPOOLSS!SetPrinterW+0x79
      0x01005681 spoolsv!YGetPrinter+0x710
      0x010055f3 spoolsv!YGetPrinter+0x682
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x9884)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767a7fdd UNIDRVUI!DrvDocumentPropertySheets+0x859
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767a9553 UNIDRVUI!DrvDeviceCapabilities+0x122c
      0x767a8342 UNIDRVUI!DrvDeviceCapabilities+0x1b
      0x76141bb4 localspl!SplSetPrinter+0x1296
      0x76140c5c localspl!SplSetPrinter+0x33e
      0x74069039 SPOOLSS!SetPrinterW+0x79
      0x01005681 spoolsv!YGetPrinter+0x710
      0x010055f3 spoolsv!YGetPrinter+0x682
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
lisaj599Asked:
Who is Participating?
 
TheCleanerConnect With a Mentor Commented:
Gotcha,

Not sure why it would get bogged down...I've not experienced that myself and have it running on plenty of servers.

Perhaps you have an outdated version of the UPHCLEAN installed.  I think 1.55 was older than 2k3 and may be the issue...but not sure which version you have.

Regardless here's the link for 1.6d:  http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

and if that doesn't clear it up, maybe you can email uphclean@microsoft.com and tell them you'd like to try out the 2.0 beta.  (course it is beta...so use at your own risk)
0
 
TheCleanerCommented:
Can you point me to the old question or explain a little more?  I'm assuming you downloaded and want to use UPHCLEAN?
0
 
lisaj599Author Commented:
The old question is quoted verbatim in the new question.  My business partner downloaded and had me start using UPHCLEAN.  I'm not sure that I want to use it if it is going to continue to cause me problems.  I have a new instance of the error that I can post here:

Event Type:      Information
Event Source:      UPHClean
Event Category:      None
Event ID:      1401
Date:            11/17/2006
Time:            2:23:14 PM
User:            HOWARDSHEPPARD\sarah
Computer:      HSIWIN
Description:
The following handles in user profile hive HOWARDSHEPPARD\sarah (S-1-5-21-1198605736-1630746206-1236467883-1334) have been remapped because they were preventing the profile from unloading successfully:
 
spoolsv.exe (1684)
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5d8)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d561 win32spl!InitializePrintProvidor+0xbbdb
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5e8)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d561 win32spl!InitializePrintProvidor+0xbbdb
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5f0)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d5aa win32spl!InitializePrintProvidor+0xbc24
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5fc)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767cbc5d UNIDRVUI!DrvUpgradePrinter+0x155c9
      0x767adbae UNIDRVUI!DrvSplDeviceCaps+0x2b85
      0x767a801c UNIDRVUI!DrvDocumentPropertySheets+0x898
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767b325f UNIDRVUI!DrvConvertDevMode+0x89
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d5aa win32spl!InitializePrintProvidor+0xbc24
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

0
 
TheCleanerCommented:
But that's not an error...it is working as expected.  UPHCLEAN is designed to log an information event when it cleans up a user hive when they logoff of a remote desktop connection or similar.
0
 
lisaj599Author Commented:
Right - but for some reason when it does this --- users cannot log onto windows and those that are logged on are bogged down
0
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