Solved

UPHCLEAN - Still a problem

Posted on 2006-11-20
5
3,879 Views
Last Modified: 2012-05-05
I asked this question once before and accepted the answer, however it is STILL a problem.  When these errors occur my server is slowed down to a crawl if not absolutely stopped.  I was told to check for updated drivers.  That did not solve the problem.  Here is my message from before...

I need to know what is causing this event in app event viewer and how to correct the problem.  The following occurred yesterday - earliest (first) entry was at 3:38:41... entry every second until 3:41:23.  The day before it occurred on another user.... same info in each entry.

Event Type:     Information
Event Source:     UPHClean
Event Category:     None
Event ID:     1401
Date:          11/2/2006
Time:          3:41:23 PM
User:          HOWARDSHEPPARD\lisa
Computer:     HSIWIN
Description:
The following handles in user profile hive HOWARDSHEPPARD\lisa (S-1-5-21-1198605736-1630746206-1236467883-1162) have been remapped because they were preventing the profile from unloading successfully:
 
spoolsv.exe (1000)
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x983c)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d5aa win32spl!InitializePrintProvidor+0xbc24
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041e75 win32spl!InitializePrintProvidor+0x104ef
      0x74041fa6 win32spl!InitializePrintProvidor+0x10620
      0x74041ff0 win32spl!InitializePrintProvidor+0x1066a
      0x74071077 SPOOLSS!AddPrinterConnectionW+0x4d
      0x01007f7a spoolsv!YSetJob+0x314
      0x01006f44 spoolsv!YGetPrinterDriverDirectory+0x133d
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x9854)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767a7fdd UNIDRVUI!DrvDocumentPropertySheets+0x859
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767a9553 UNIDRVUI!DrvDeviceCapabilities+0x122c
      0x767a8342 UNIDRVUI!DrvDeviceCapabilities+0x1b
      0x761428f0 localspl!SplSetPrinterDataEx+0x3af
      0x761422c1 localspl!SplSetPrinter+0x19a3
      0x76140c5c localspl!SplSetPrinter+0x33e
      0x74069039 SPOOLSS!SetPrinterW+0x79
      0x01005681 spoolsv!YGetPrinter+0x710
      0x010055f3 spoolsv!YGetPrinter+0x682
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x9874)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767a7fdd UNIDRVUI!DrvDocumentPropertySheets+0x859
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767a9553 UNIDRVUI!DrvDeviceCapabilities+0x122c
      0x767a8342 UNIDRVUI!DrvDeviceCapabilities+0x1b
      0x76141afd localspl!SplSetPrinter+0x11df
      0x76140c5c localspl!SplSetPrinter+0x33e
      0x74069039 SPOOLSS!SetPrinterW+0x79
      0x01005681 spoolsv!YGetPrinter+0x710
      0x010055f3 spoolsv!YGetPrinter+0x682
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x9884)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767a7fdd UNIDRVUI!DrvDocumentPropertySheets+0x859
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767a9553 UNIDRVUI!DrvDeviceCapabilities+0x122c
      0x767a8342 UNIDRVUI!DrvDeviceCapabilities+0x1b
      0x76141bb4 localspl!SplSetPrinter+0x1296
      0x76140c5c localspl!SplSetPrinter+0x33e
      0x74069039 SPOOLSS!SetPrinterW+0x79
      0x01005681 spoolsv!YGetPrinter+0x710
      0x010055f3 spoolsv!YGetPrinter+0x682
      0x77c70f3b RPCRT4!NdrServerInitialize+0x462
      0x77ce23f7 RPCRT4!NdrStubCall2+0x217
      0x77ce26ed RPCRT4!NdrServerCall2+0x19
      0x77c709be RPCRT4!I_RpcGetBuffer+0x1d8
      0x77c7093f RPCRT4!I_RpcGetBuffer+0x159
      0x77c70865 RPCRT4!I_RpcGetBuffer+0x7f
      0x77c734b1 RPCRT4!NDRCContextMarshall+0x46f
      0x77c71bb3 RPCRT4!RpcRevertToSelfEx+0x6a6
      0x77c75458 RPCRT4!I_RpcBindingIsClientLocal+0x68b
      0x77c5778f RPCRT4!NdrOleFree+0x3c5
      0x77c5f7dd RPCRT4!I_RpcTransGetThreadEvent+0x188
      0x77c5de88 RPCRT4!I_RpcLogEvent+0xe92
      0x77e6608b kernel32!GetModuleFileNameA+0xeb


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Comment
Question by:lisaj599
  • 3
  • 2
5 Comments
 
LVL 23

Expert Comment

by:TheCleaner
ID: 17979553
Can you point me to the old question or explain a little more?  I'm assuming you downloaded and want to use UPHCLEAN?
0
 

Author Comment

by:lisaj599
ID: 17979656
The old question is quoted verbatim in the new question.  My business partner downloaded and had me start using UPHCLEAN.  I'm not sure that I want to use it if it is going to continue to cause me problems.  I have a new instance of the error that I can post here:

Event Type:      Information
Event Source:      UPHClean
Event Category:      None
Event ID:      1401
Date:            11/17/2006
Time:            2:23:14 PM
User:            HOWARDSHEPPARD\sarah
Computer:      HSIWIN
Description:
The following handles in user profile hive HOWARDSHEPPARD\sarah (S-1-5-21-1198605736-1630746206-1236467883-1334) have been remapped because they were preventing the profile from unloading successfully:
 
spoolsv.exe (1684)
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5d8)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d561 win32spl!InitializePrintProvidor+0xbbdb
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5e8)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d561 win32spl!InitializePrintProvidor+0xbbdb
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5f0)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767adb1e UNIDRVUI!DrvSplDeviceCaps+0x2af5
      0x767b3234 UNIDRVUI!DrvConvertDevMode+0x5e
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d5aa win32spl!InitializePrintProvidor+0xbc24
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb
  HKCU\Software\Lexmark\PCLPlugIn\Lexmark E240 XL\Watermark (0x5fc)
      0x77fb6221 ADVAPI32!ElfFlushEventLog+0x1d9a
      0x77fb5c5b ADVAPI32!ElfFlushEventLog+0x17d4
      0x77f67ea9 ADVAPI32!RegCreateKeyExW+0xc0
      0x5000b1cc <no module>!<no symbol>
      0x5000b262 <no module>!<no symbol>
      0x50001f76 <no module>!<no symbol>
      0x767b7d27 UNIDRVUI!DrvUpgradePrinter+0x1693
      0x767cbc5d UNIDRVUI!DrvUpgradePrinter+0x155c9
      0x767adbae UNIDRVUI!DrvSplDeviceCaps+0x2b85
      0x767a801c UNIDRVUI!DrvDocumentPropertySheets+0x898
      0x767a7f45 UNIDRVUI!DrvDocumentPropertySheets+0x7c1
      0x767b325f UNIDRVUI!DrvConvertDevMode+0x89
      0x7406df2e SPOOLSS!CallDrvDevModeConversion+0x103
      0x7403d5aa win32spl!InitializePrintProvidor+0xbc24
      0x7403728b win32spl!InitializePrintProvidor+0x5905
      0x7403f298 win32spl!InitializePrintProvidor+0xd912
      0x740407d0 win32spl!InitializePrintProvidor+0xee4a
      0x740413cb win32spl!InitializePrintProvidor+0xfa45
      0x74041942 win32spl!InitializePrintProvidor+0xffbc
      0x74041b56 win32spl!InitializePrintProvidor+0x101d0
      0x740420b4 win32spl!InitializePrintProvidor+0x1072e
      0x740421dd win32spl!InitializePrintProvidor+0x10857
      0x77e6608b kernel32!GetModuleFileNameA+0xeb


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

0
 
LVL 23

Expert Comment

by:TheCleaner
ID: 17980528
But that's not an error...it is working as expected.  UPHCLEAN is designed to log an information event when it cleans up a user hive when they logoff of a remote desktop connection or similar.
0
 

Author Comment

by:lisaj599
ID: 17980571
Right - but for some reason when it does this --- users cannot log onto windows and those that are logged on are bogged down
0
 
LVL 23

Accepted Solution

by:
TheCleaner earned 500 total points
ID: 17981611
Gotcha,

Not sure why it would get bogged down...I've not experienced that myself and have it running on plenty of servers.

Perhaps you have an outdated version of the UPHCLEAN installed.  I think 1.55 was older than 2k3 and may be the issue...but not sure which version you have.

Regardless here's the link for 1.6d:  http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

and if that doesn't clear it up, maybe you can email uphclean@microsoft.com and tell them you'd like to try out the 2.0 beta.  (course it is beta...so use at your own risk)
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