?
Solved

Error 1305: trying to install adobe 6.0 and get the following error

Posted on 2006-11-20
3
Medium Priority
?
886 Views
Last Modified: 2008-01-09
Hello there,

I'm trying to install adobe 6.0 and is getting the following error:

Error 1305. Error reading from file C:\Program Files\Adobe\Acrobat 6.0\Distillr\Data\DISTSADB.DOS.  

Verity that the file esists and that you can access it.

Any ideas why I would get this on an install?

Thanks

Lani
0
Comment
Question by:lanivanvuuren
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 4

Expert Comment

by:Soutie
ID: 17979706
1305 Error means that the installer cant find a file it needs during installation.  If installing off a CD try copy the files to the hard drive (or making a copy of it) and try again.  Also see if the CD is readable in another machine.  If the file is downloaded, try redownloading the file as that cab might be corrupt.

0
 
LVL 97

Accepted Solution

by:
war1 earned 2000 total points
ID: 17979731
Greetings, lanivanvuuren !

Error 1305 is a Windows Installer error that indicates an input/output failure while reading the media the installer relies on.

http://www.adobe.com/support/techdocs/331789.html

Solution 1: Clean the CD.

Solution 2: Copy the installer files to the desktop, then install the application. See details on how to do this in the link above.

Solution 3: Test CD in another computer.

Solution 4: Contact Adobe Customer Service.


Best wishes!
0
 

Author Comment

by:lanivanvuuren
ID: 17979791
Thanks - it seems that my disk has issues and they will send me a new one :)
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
Invest in your employees with these five simple steps to improve employee engagement and retention.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question