Solved

Error 1305: trying to install adobe 6.0 and get the following error

Posted on 2006-11-20
3
868 Views
Last Modified: 2008-01-09
Hello there,

I'm trying to install adobe 6.0 and is getting the following error:

Error 1305. Error reading from file C:\Program Files\Adobe\Acrobat 6.0\Distillr\Data\DISTSADB.DOS.  

Verity that the file esists and that you can access it.

Any ideas why I would get this on an install?

Thanks

Lani
0
Comment
Question by:lanivanvuuren
3 Comments
 
LVL 4

Expert Comment

by:Soutie
ID: 17979706
1305 Error means that the installer cant find a file it needs during installation.  If installing off a CD try copy the files to the hard drive (or making a copy of it) and try again.  Also see if the CD is readable in another machine.  If the file is downloaded, try redownloading the file as that cab might be corrupt.

0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17979731
Greetings, lanivanvuuren !

Error 1305 is a Windows Installer error that indicates an input/output failure while reading the media the installer relies on.

http://www.adobe.com/support/techdocs/331789.html

Solution 1: Clean the CD.

Solution 2: Copy the installer files to the desktop, then install the application. See details on how to do this in the link above.

Solution 3: Test CD in another computer.

Solution 4: Contact Adobe Customer Service.


Best wishes!
0
 

Author Comment

by:lanivanvuuren
ID: 17979791
Thanks - it seems that my disk has issues and they will send me a new one :)
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your app took Google’s lash recently, here are the 5 most likely reasons.
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech wo…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question