Terminal Server/Great Plains/Printers
Posted on 2006-11-20
I am running terminal services on a windows server 2003 (SERVER 1) which is located in New Jersey. I have remote users from New York, whom normally login to the terminal services through Remote Desktop. The windows server 2003 currently is the gateway to Microsofts Dynamics Great Plains (Finanical Software).
(User 1 is using windows xp home and User 2 is using window xp pro)
USER 1 and 2 are able to login to SERVER 1 and are able to print invoices from great plains to their local printer. (When these remote user are logged into SERVER 1 all the local printers become populated in the Printers and Faxes section of SERVER 1. And when they disconnect the local printers disappear from the Printers and Faxes section of SERVER 1. This is acceptable!
USER 3 is using Windows XP Professional and is able to logon to the terminal server but can not print invoices to their local printer nor does the local printer become populated in the printers and faxes section of SERVER 1. The only way that USER 1 can print is if either USER 1 or USER 2 is connected to the terminal server.
I need user 3 to be able to print locally. this is a very serious problem because USER 3 deals with accounting and they need to print out invoices for the company to run efficiently. Please help or Im lost!