tnorman
asked on
Need help determining info (hosting, etc) on domains
I am running into something I haven't a great deal of experience with. I have setup a bunch of domains, hosting, etc. but I am now trying to figure things out 'backwards'.
I have inherited two clients, and I need to make some changes to their domain settings. One wants their mail sent to a different server, the other wants some reporting done. Those specifics aren't really specific to my question, just some background.
For the domain I need to change email for:
Let's say it is 'www.myquestion.com'. and I want to change the MX to point to their new mail server. I go to www.dnsstuff.com and do a look up on myquestion.com. It says the registrar for that domain is godaddy.com. I go to there (I have the login info), and it says that the godaddy does not host. It is hosted at MEGANAMESERVERS.COM.
Nothing at that site. Also, thinking maybe their ISP is doing something I go to their domain mgmt page and I get an 'Invalid Domain' (which means they have nothing to do with their hosting).
Can I get from someone an 'overview' on the best way to find out things about hosting, domains, etc?
I make some progress, but obviously I am looking in the wrong place.
When I ask the client for any info, there is none and there is no documentation.
Thanks!
TN
I have inherited two clients, and I need to make some changes to their domain settings. One wants their mail sent to a different server, the other wants some reporting done. Those specifics aren't really specific to my question, just some background.
For the domain I need to change email for:
Let's say it is 'www.myquestion.com'. and I want to change the MX to point to their new mail server. I go to www.dnsstuff.com and do a look up on myquestion.com. It says the registrar for that domain is godaddy.com. I go to there (I have the login info), and it says that the godaddy does not host. It is hosted at MEGANAMESERVERS.COM.
Nothing at that site. Also, thinking maybe their ISP is doing something I go to their domain mgmt page and I get an 'Invalid Domain' (which means they have nothing to do with their hosting).
Can I get from someone an 'overview' on the best way to find out things about hosting, domains, etc?
I make some progress, but obviously I am looking in the wrong place.
When I ask the client for any info, there is none and there is no documentation.
Thanks!
TN
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I'm not sure what meganameservers.com does, but it may be related to junk email filtering.
Anyway, you can submit your domain to me at http://test.fansof.com/domain/index.php and I'll take a look into it.
Anyway, you can submit your domain to me at http://test.fansof.com/domain/index.php and I'll take a look into it.
"Both above mention things to do after I find out who is hosting the domain, but my challenge is to find out that specific info itself (who is hosting the domain)."
Perhaps I'm missing something. When you said you logged on to GoDaddy as the registrar, but it wasn't hosted there, I presumed you meant the domain is registered there, but the website is hosted elsewhere. Is this not the case? A domain registrar doesn't 'host' a domain per se.
"PS Is there a way I can send you guys the site in question, directly, so it isn't posted here?"
You can send us your domain via email in order to keep it private, but under EE guidelines, the question must be answered on-site and you will need to provide it to other participating experts who wish to help you, too. If you can live with that, feel free to send the domain and we can take a look.
Perhaps I'm missing something. When you said you logged on to GoDaddy as the registrar, but it wasn't hosted there, I presumed you meant the domain is registered there, but the website is hosted elsewhere. Is this not the case? A domain registrar doesn't 'host' a domain per se.
"PS Is there a way I can send you guys the site in question, directly, so it isn't posted here?"
You can send us your domain via email in order to keep it private, but under EE guidelines, the question must be answered on-site and you will need to provide it to other participating experts who wish to help you, too. If you can live with that, feel free to send the domain and we can take a look.
SOLUTION
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ASKER
Hello all...
I had better clean this up. A typical thing happened. I asked 'a certain hosting company' "Do you take care of the mail hosting for so-and-so"? "No" came the reply. Two weeks of part time work and research go by. New email "Sorry, you were right, I do maintain the mail here"
And people wonder why my hair is falling out...
Thanks again,
TN
I had better clean this up. A typical thing happened. I asked 'a certain hosting company' "Do you take care of the mail hosting for so-and-so"? "No" came the reply. Two weeks of part time work and research go by. New email "Sorry, you were right, I do maintain the mail here"
And people wonder why my hair is falling out...
Thanks again,
TN
ASKER
Thanks both for your time on this. I think I may need to get a bit more specific.
Both above mention things to do after I find out who is hosting the domain, but my challenge is to find out that specific info itself (who is hosting the domain).
I have done the lookups, and have got the info (including the IP). All of the records point to a DNS server/site called 'meganameservers.com'
This must be some sort of 'super hosting' site that supports a bajillion sites. Go to www.meganameservers.com for a better idea.
It is unlike a regular site where you go to (for example) Network Solutions, and it lists off the Admin, Tech, etc. contacts.
Thanks,
TN
(PS Is there a way I can send you guys the site in question, directly, so it isn't posted here?)