Paper Jams On HP 2100, 2200 & 2300
Posted on 2006-11-20
Our accounting department just got a new case of preprinted checks and they're jamming as they feed through the printers. The printers specifically are the HP models: LaserJet 2100, LaserJet 2200 and LaserJet 2300.
The printers and checks are kept in a climate controlled environment. It's never too warm or too humid to think the problem is related to those conditions.
We don't have any trouble with regular copy paper feeding through the same printers. And we didn't have trouble with the last case of checks we got from the printer. The printer is saying there's a problem with our equipment.
To be more complete with my reply to them, I want to find out what the official HP standards say about the weight and/or bond of the paper that is to be used with those printers. The key word is OFFICIAL. Point me to a white paper or page on HP's site and this easy to reach apple is all yours.