Solved

Paper Jams On HP 2100, 2200 & 2300

Posted on 2006-11-20
1
551 Views
Last Modified: 2010-04-12
Our accounting department just got a new case of preprinted checks and they're jamming as they feed through the printers.  The printers specifically are the HP models:  LaserJet 2100, LaserJet 2200 and LaserJet 2300.

The printers and checks are kept in a climate controlled environment.  It's never too warm or too humid to think the problem is related to those conditions.

We don't have any trouble with regular copy paper feeding through the same printers.  And we didn't have trouble with the last case of checks we got from the printer.  The printer is saying there's a problem with our equipment.  

To be more complete with my reply to them, I want to find out what the official HP standards say about the weight and/or bond of the paper that is to be used with those printers.  The key word is OFFICIAL.  Point me to a white paper or page on HP's site and this easy to reach apple is all yours.

Thanks,

Tom
0
Comment
Question by:tomgrazioli
1 Comment
 
LVL 9

Accepted Solution

by:
joed earned 250 total points
ID: 17983117
http://infohost.nmt.edu/tcc/config/hp_paper.pdf

http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl05339/bpl05339.pdf

The paper could meet all the specs but the fact that it ihas beenthrough a printing press changes everything. The directon the paper is cut makes a difference. All paper curls. Check if the paper curls landscape or protrait. Check if it curls up or down. We have sent skids of preprinted forms back because they would not run through the printer.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question