Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Paper Jams On HP 2100, 2200 & 2300

Posted on 2006-11-20
1
Medium Priority
?
571 Views
Last Modified: 2010-04-12
Our accounting department just got a new case of preprinted checks and they're jamming as they feed through the printers.  The printers specifically are the HP models:  LaserJet 2100, LaserJet 2200 and LaserJet 2300.

The printers and checks are kept in a climate controlled environment.  It's never too warm or too humid to think the problem is related to those conditions.

We don't have any trouble with regular copy paper feeding through the same printers.  And we didn't have trouble with the last case of checks we got from the printer.  The printer is saying there's a problem with our equipment.  

To be more complete with my reply to them, I want to find out what the official HP standards say about the weight and/or bond of the paper that is to be used with those printers.  The key word is OFFICIAL.  Point me to a white paper or page on HP's site and this easy to reach apple is all yours.

Thanks,

Tom
0
Comment
Question by:tomgrazioli
1 Comment
 
LVL 9

Accepted Solution

by:
joed earned 1000 total points
ID: 17983117
http://infohost.nmt.edu/tcc/config/hp_paper.pdf

http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl05339/bpl05339.pdf

The paper could meet all the specs but the fact that it ihas beenthrough a printing press changes everything. The directon the paper is cut makes a difference. All paper curls. Check if the paper curls landscape or protrait. Check if it curls up or down. We have sent skids of preprinted forms back because they would not run through the printer.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

963 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question