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Outlook is synchronising folders

I recently had my exchange account set up to be stored on personal folder. I changed this so that it is stored in my mailbox on the server. Not I am unable to receive mail and outlook is saying that it is synchronising folders.

How do i resolve this?

p912s

If it is "synchronising folders" then you have enabled Offline" storage.

Is this a laptop? Are you trying to have your email with you when away from the network?

Scot

mbavisi

ASKER

No its my pc. It works fine if i continue to use the personal folder but when i switch to send mail to mailbox it says folders are synchronising

p912s

In your Exchange settings is the checkbox checked for "Enable Offline Use"?

mbavisi

ASKER

How do I check this and also I never use outlook when it is offline.

ASKER CERTIFIED SOLUTION

p912s

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p912s

mbavisi - I would like you to reconsider the grade you have given here.... if you were able to get a resolution from the link provided the grade should have been at least a B. Please review the grade guidleines shown below.

Scot

The following is from - https://www.experts-exchange.com/help.jsp#hi73

A: The Expert(s) either provided you with a thorough answer or they provided you with a link to information that thoroughly answered your question. An "A" can also be given to any answer that you found informative or enlightening beyond the direct question that you asked.
B: The Expert(s) provided an acceptable solution, or a link to an acceptable solution, that you were able to use, although you may have needed a bit more information to complete the task.