?
Solved

Outlook Signature has a small box above it

Posted on 2006-11-20
7
Medium Priority
?
658 Views
Last Modified: 2010-05-18
Hello Experts,

I'm an IT consultant and we have been upgrade clients to Outlook 2003. On several workstation at several client sites, the user's signature has a small box above it. Some of them a clear i.e. you can see the email background. Others are grey. Any ideas?

Thanks,

Geoff
0
Comment
Question by:geoffdavis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 18

Expert Comment

by:p912s
ID: 17981515
Maybe a missing image? When you edit the signature or stationary is it checked to include a background image but no image appears?
0
 

Author Comment

by:geoffdavis
ID: 17981624
I have recreated the signature with just text TEST with the same results. There shouldn't be any images attached.
0
 
LVL 18

Expert Comment

by:p912s
ID: 17983096
Do you have way to take a screenshot and post on the web so we can see exactly what you are seeing?
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 

Author Comment

by:geoffdavis
ID: 17993510
Resolved: The problem was related to a non standard font size in the signature. i.e. the user specified Tahoma 11 pt but if you pick from the font size drop down Tahoma only has 10 or 12 and not 11. Once the signature was changed to 10 or 12, the box disappeared.
0
 
LVL 18

Expert Comment

by:p912s
ID: 17995263
Glad you figured it out...
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 18368362
PAQed with points refunded (250)

DarthMod
Community Support Moderator
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question