Solved

Outlook Signature has a small box above it

Posted on 2006-11-20
7
653 Views
Last Modified: 2010-05-18
Hello Experts,

I'm an IT consultant and we have been upgrade clients to Outlook 2003. On several workstation at several client sites, the user's signature has a small box above it. Some of them a clear i.e. you can see the email background. Others are grey. Any ideas?

Thanks,

Geoff
0
Comment
Question by:geoffdavis
  • 3
  • 2
7 Comments
 
LVL 18

Expert Comment

by:p912s
ID: 17981515
Maybe a missing image? When you edit the signature or stationary is it checked to include a background image but no image appears?
0
 

Author Comment

by:geoffdavis
ID: 17981624
I have recreated the signature with just text TEST with the same results. There shouldn't be any images attached.
0
 
LVL 18

Expert Comment

by:p912s
ID: 17983096
Do you have way to take a screenshot and post on the web so we can see exactly what you are seeing?
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 

Author Comment

by:geoffdavis
ID: 17993510
Resolved: The problem was related to a non standard font size in the signature. i.e. the user specified Tahoma 11 pt but if you pick from the font size drop down Tahoma only has 10 or 12 and not 11. Once the signature was changed to 10 or 12, the box disappeared.
0
 
LVL 18

Expert Comment

by:p912s
ID: 17995263
Glad you figured it out...
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 18368362
PAQed with points refunded (250)

DarthMod
Community Support Moderator
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook Meeting Content Missing 3 62
Include feature in Outlook 3 37
Is it safe to Allow Malformed MIME? 5 42
Accessing Exchange externally with outlook 25 59
Outlook Free & Paid Tools
Read this checklist to learn more about the 15 things you should never include in an email signature.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now