?
Solved

Client continually being asked for Network credentials when accessing Exchange or Mapped drives.

Posted on 2006-11-20
10
Medium Priority
?
217 Views
Last Modified: 2010-03-18
I have client machine that cannot access any network resources. When the client logs in it goes to the desktop and does not fail when inputting network password. Once profile has finished loading outlook askes for network password and so does that mapped drives. When the user inputs his credentials he immediately gets a message stating that the account is locked out. The setting for account lock out are set to 5 failed attempts, but he only tries once and gets locked out. I changed the network card and that is working fine user can access internet which is LAN based. I deleted his profile and recreated thinking that it was corrupted and that has made no difference. His profile is set to roaming , but saving to the server fails, but he loses no settings. This is very perplexing as it seems that his credential are failing even though i reset the password at the server level and was ok. Help
0
Comment
Question by:Serge Martin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 13

Expert Comment

by:Kini pradeep
ID: 17982751
does this happen to all the mapped network drives. and is it only problem with one server and a client or throughout the domain.

what about SMB signing , did you check that. is it only for one particular user ?
you also mentioned that the users roaming profile does not save to the server did you enable userenv and check why its not saving the profile

try this : http://support.microsoft.com/kb/221833
and also are there any errors in eventvwr ?

0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17982935
so it sounds like he is logging on with cached credentials intially.....are there any services running under his name that may have an old password in them? drive mapping scripts with wrong passwords etc...
0
 

Author Comment

by:Serge Martin
ID: 17983882
Kprad this is only happening with one user, SMB signing is not enabled. I have not enabled userenv and there are no errors in the event viewer.
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 

Author Comment

by:Serge Martin
ID: 17983891
Jay_jay70, I see where you are going with this. I will have to check his system out as he is running a huge amount of software. As for script files I control those with script Logic which runs at startup, using an account with admin priviledges that the user does not have.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17984945
so scripts are most probably clean, maybe something else left in an app somewhere
0
 

Author Comment

by:Serge Martin
ID: 17986997
I have some more information, when the user logged in this morning this was showing in his event viewer:

Event Source: is Userenv

Windows cannot bint to anyone.local domain. (invalid credentials). Group Policy processing aborted.

I created his credentials in AD, could it be a corrupt account.
0
 

Author Comment

by:Serge Martin
ID: 17988513
I have found the solution to this problem. As per Event Id.net I accessed the user computer wnet to control panel -->User Accounts-->Advanced Tab-->Manage passwords. I removed the user from the list and had him reboot and now everything is okay, Profile is being saved and credentials are being accepted.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17992637
Good news!
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19477371
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Enterprise networks where VoIP phones have been deployed frequently use port configurations that allow both a computer and an IP phone to be plugged into the same switch port but use different VLANs. On Cisco equipment I'm referring to the "native V…
This article is in response to a question (http://www.experts-exchange.com/Networking/Network_Management/Network_Analysis/Q_28230497.html) here at Experts Exchange. The Original Poster (OP) requires a utility that will accept a list of IP addresses …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question