Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Send as vs Send on behalf of

Posted on 2006-11-20
8
3,587 Views
Last Modified: 2011-08-18
Hey,
I'm running Exchange Server 2000 SP3 on a Win2K server machine with 80 client PC's.
One team need to be able to send emails with the emails apearing to have come from "dataservices@<domain name>" instead of "<user>@<domain name>".
These emails can not show "<user> on behalf of dataservices@<domain name>", they HAVE to show as dataservices including the reply field.

There is a team of 8 users that all need to simultaneously use this functionality, while also retaining their individual email identities for other email.

I can get email sent that shows the "on behalf of", but this is something that breaks the automation at the other end where these emails go.

Is there a way for users to log in as themselves, but send email as the user "dataservices" and not on behlaf of?

This is quite urgent not. I have not been able to find a solution myself for this.

Cheers,

Joe


0
Comment
Question by:MorComm
8 Comments
 
LVL 29

Accepted Solution

by:
mass2612 earned 500 total points
ID: 17984566
Hi Joe,

Yes. You can do this through ADU&C. Right client the dataservices mailbox and set the security for the group of users so that they have send as permissions. http://www.microsoft.com/technet/prodtechnol/exchange/e2k7help/5b67866c-d466-4200-a438-d1adf01482f0.mspx?mfr=true
0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 17984579
Hi MorComm,

Alternatively, once you give them sendas permissions (totally remove send on behalf of) you can use something like choosefrom;

http://www.ivasoft.biz/choosefrom.shtml

Hope that helps,

-red
0
 

Author Comment

by:MorComm
ID: 17984621
Hi Mass2612,

I had a play with the settings, and haven't made much progress.
How is the client configured?
If I remove Send on behalf from the Exchange General tab in ADU&C and create a new email, list the "FROM:" box and select dataservices, I get a no permission error.
If I leave the "FROM:" field blank it sends as the user who is logged in.
Client uses Outlook 2002 (Office XP)

Thanks
Joe

0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:MorComm
ID: 17984629
Hi Red,

The dataservices mailbox is a seperate mailbox with its own SMTP address.
The 8 users do not have this SMTP address in their account, they only require to send as the dataservices user so the recipient doesn't see who the team member was who sent the email.

Cheers,

Joe
0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 17984679
Hi MorComm,

Ahh, I understand, sorry for the misinformation.

Generally what I do for this is either mess around with the from address, configure 2 outlook profiles on the machine, or use OWA to access the shared mailbox

This is a relatively common task, here is an MSExchange guide (although you are already most of the way there anyway)

http://www.msexchange.org/tutorials/MF006.html

-red
0
 
LVL 16

Expert Comment

by:InteraX
ID: 17986361
Hi pandana,

The Send As right is a user account right, not an Exchange right. Once you grant the user Send As under the User Account Security rights, the user will always send as the other person when they change the From, not on behalf as the other person. This is set in ADUC. In ADUC, ensure you have enabled Advanced Features, otherwise you won't see the User Account Security tab. Add the users or group you want to have send as rights, and clear everything other than Send As.

Good Luck,

Chris
0
 

Author Comment

by:MorComm
ID: 18000743
Hi Mass,

This worked - didn't realise the IS needs up to a couple of hours to update.
This is now working as required, thanks to you and EE :-)

Cheers mate,

Joe
0
 
LVL 6

Expert Comment

by:Uptime Legal Systems
ID: 21714843
You can also restart the Exchange System Attendant (which restarts the IS) to force this.  I'm working on the same thing, and the ADUC permission to Send As didn't take effect until I restarted the IS manually.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question