?
Solved

ISA 2004 Installation Fails - Reports Wrong Operating System

Posted on 2006-11-20
5
Medium Priority
?
192 Views
Last Modified: 2011-04-14
I recently went through the process of building a test SBS server at my workplace.  Here is my situation:

-Installed SBS2003 on the Server.  Everything went smoothly.  
-Installed Premium Technologies.  (SQL 2000 and ISA 2000).  Everything went smoothly.
-Installed Service Pack 1 on the Server.  ( I followed the instructions to the T.  First, I installed the Windows Server 2003 SP1.  Then, I performed the upgrades to Sharepoint, Exchange, and I ran the deployment wizard for XP SP2 for client deployment.)  Finally, I installed the SBS2003-specific SP1.

After this, I tried upgrading ISA2000 to ISA2004.  ISA2004 installation reports that it cannot continue because it detects the wrong OS, and that I need to be running SBS2003 w/ SP1.  

The problem is, that IS what I'm running!!  :)  
Where have I gone wrong??    (Jeff?)    :)

Thanks,

Chris
0
Comment
Question by:zagnutttt4
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17984716
This error is noted in the release notes for SP1:  http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf89820139e/Readme_prem.htm

Reinstall SBS SP1 and the error should go away.

Jeff
TechSoEasy
0
 

Author Comment

by:zagnutttt4
ID: 17984937
Jeff,

Thanks for the info.  I did try this however, and after installing the Service Pack the 2nd time, ISA2004 again reported that I was not running SBS2003 with Service Pack 1.  Tomorrow, I will try to install again, and see what happens..

Chris
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 750 total points
ID: 17985369
If it fails again, call Microsoft Product Support... any call related to a failed Service Pack installation is free.

Jeff
TechSoEasy
0
 

Author Comment

by:zagnutttt4
ID: 17987938
Thanks Jeff, I was not aware of that.  

Chris
0
 

Author Comment

by:zagnutttt4
ID: 17992037
Jeff,

Today I attempted to install SP1 again and the install failed.  I am going to call MS and report it as a SP-related problem.  

Chris
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've often see, or have been asked, the question about the difference between the Exchange 2010 SP1 version, available as part of Small Business Server (SBS) 2011, and the “normal” Exchange 2010 SP1 Standard. The answer to the question is relativ…
The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question