Solved

ISA 2004 Installation Fails - Reports Wrong Operating System

Posted on 2006-11-20
5
183 Views
Last Modified: 2011-04-14
I recently went through the process of building a test SBS server at my workplace.  Here is my situation:

-Installed SBS2003 on the Server.  Everything went smoothly.  
-Installed Premium Technologies.  (SQL 2000 and ISA 2000).  Everything went smoothly.
-Installed Service Pack 1 on the Server.  ( I followed the instructions to the T.  First, I installed the Windows Server 2003 SP1.  Then, I performed the upgrades to Sharepoint, Exchange, and I ran the deployment wizard for XP SP2 for client deployment.)  Finally, I installed the SBS2003-specific SP1.

After this, I tried upgrading ISA2000 to ISA2004.  ISA2004 installation reports that it cannot continue because it detects the wrong OS, and that I need to be running SBS2003 w/ SP1.  

The problem is, that IS what I'm running!!  :)  
Where have I gone wrong??    (Jeff?)    :)

Thanks,

Chris
0
Comment
Question by:zagnutttt4
  • 3
  • 2
5 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17984716
This error is noted in the release notes for SP1:  http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf89820139e/Readme_prem.htm

Reinstall SBS SP1 and the error should go away.

Jeff
TechSoEasy
0
 

Author Comment

by:zagnutttt4
ID: 17984937
Jeff,

Thanks for the info.  I did try this however, and after installing the Service Pack the 2nd time, ISA2004 again reported that I was not running SBS2003 with Service Pack 1.  Tomorrow, I will try to install again, and see what happens..

Chris
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 250 total points
ID: 17985369
If it fails again, call Microsoft Product Support... any call related to a failed Service Pack installation is free.

Jeff
TechSoEasy
0
 

Author Comment

by:zagnutttt4
ID: 17987938
Thanks Jeff, I was not aware of that.  

Chris
0
 

Author Comment

by:zagnutttt4
ID: 17992037
Jeff,

Today I attempted to install SP1 again and the install failed.  I am going to call MS and report it as a SP-related problem.  

Chris
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This guide is intended for migrating Windows 2003 Standard with Exchange 2003 to Windows Small Business Server 2008. You will need the following: Exchange Best Practice Analyzer: http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-…
I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
Delivering innovative fully-managed cloud services for mission-critical applications requires expertise in multiple areas plus vision and commitment. Meet a few of the people behind the quality services of Concerto.
Need to grow your business through quality cloud solutions? With everything required to build a cloud platform and solution, you may feel like the distance between you and the cloud is quite long. Help is here. Spend some time learning about the Con…

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now