?
Solved

ISA 2004 Installation Fails - Reports Wrong Operating System

Posted on 2006-11-20
5
Medium Priority
?
190 Views
Last Modified: 2011-04-14
I recently went through the process of building a test SBS server at my workplace.  Here is my situation:

-Installed SBS2003 on the Server.  Everything went smoothly.  
-Installed Premium Technologies.  (SQL 2000 and ISA 2000).  Everything went smoothly.
-Installed Service Pack 1 on the Server.  ( I followed the instructions to the T.  First, I installed the Windows Server 2003 SP1.  Then, I performed the upgrades to Sharepoint, Exchange, and I ran the deployment wizard for XP SP2 for client deployment.)  Finally, I installed the SBS2003-specific SP1.

After this, I tried upgrading ISA2000 to ISA2004.  ISA2004 installation reports that it cannot continue because it detects the wrong OS, and that I need to be running SBS2003 w/ SP1.  

The problem is, that IS what I'm running!!  :)  
Where have I gone wrong??    (Jeff?)    :)

Thanks,

Chris
0
Comment
Question by:zagnutttt4
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17984716
This error is noted in the release notes for SP1:  http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf89820139e/Readme_prem.htm

Reinstall SBS SP1 and the error should go away.

Jeff
TechSoEasy
0
 

Author Comment

by:zagnutttt4
ID: 17984937
Jeff,

Thanks for the info.  I did try this however, and after installing the Service Pack the 2nd time, ISA2004 again reported that I was not running SBS2003 with Service Pack 1.  Tomorrow, I will try to install again, and see what happens..

Chris
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 750 total points
ID: 17985369
If it fails again, call Microsoft Product Support... any call related to a failed Service Pack installation is free.

Jeff
TechSoEasy
0
 

Author Comment

by:zagnutttt4
ID: 17987938
Thanks Jeff, I was not aware of that.  

Chris
0
 

Author Comment

by:zagnutttt4
ID: 17992037
Jeff,

Today I attempted to install SP1 again and the install failed.  I am going to call MS and report it as a SP-related problem.  

Chris
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The problem of the system drive in SBS 2003 getting full continues to be an issue, even though SBS 2008 and SBS 2011 are both in the market place.  There are several solutions to this, including adding additional drive space or using third party uti…
The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question